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November 2023 by Madeline Sample
I called for an estimate and got exactly what I was quoted. Stephan was so helpful and changed my battery right away. He also educated me on the process and walked me through it should I ever need to do it myself. With this type of service and care for their customers I will be coming here in the future for any of my car needs. I highly recommend this location!
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November 2023 by Carly Nyland
Shannon saxton replaced my battery today and she was fantastic! Great customer service and helped me right away!
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November 2023 by Kim Robinson
Stephen and Isaac were a ton of help today for my daughter and I as she needed a new battery. Stephen changed the battery for her and we laughed the whole time! Turned a daunting task into fun! Good people at this location!
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November 2023 by Bobby Jo
Stephen was very helpful. I appreciate his great customer service skills. Always have a great experience at this location. Thank you!
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October 2023 by AM Wood Outdoors
Stopped by to test truck batteries and confirmed both batteries needed replaced (diesel truck). Staff was very helpful in matching up the batteries and had more than enough in stock. Stephen was super helpful as I got stuck with trying to change out the batteries as it’s not just a simple swap. He is passionate about customer service and you can tell he is proud to go that extra mile.If you continue to have employees like Stephen, the local Autozone will be my first choice for my automotive needs.Keep up the good work and appreciate the great customer service!!!
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October 2023 by Mr. Torrez
Stephen the store manager was very helpful. The man knows what he’s doing and does it well. Thanks for the advice
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September 2023 by Yvonne Huggard
They were very helpful in helping me out with buying and replacing my car battery. Thank you!
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September 2023 by James Swierz
Very friendly and helpful! Battery died - checked it and they replaced for free (under warranty) in parking lot! Thank you Steve and Joe!!
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September 2023 by Danielle Iverson
This is the ONLY auto zone I will go to in the area because of Steven. He is the absolute best. He’s so helpful and knowledgeable and I trust him completely. He takes care of you and gets you out with everything you need.
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September 2023 by Joshua K
Great service and great store manager!! Bought a new car battery and store manager even helped take out the old one and put in the new one.
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September 2023 by Angel Baggett
Stephen and Dustin were a great help. This store is wonderful! I Wouldn’t go anywhere else now.
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September 2023 by L Okonowski
Stephen W from your Higley store is an amazing human. His knowledge and assistance in my time of need will always be remembered. When your car battery dies on a 111 degree day in Arizona, it’s not a good day… but Stephen did not hesitate in helping to get me on the road again. Thank you Stephen!!!
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September 2023 by GillianW
⭐⭐⭐⭐⭐I had an exceptional experience at Autozone that truly deserves a 5-star review. When my car wouldn't start, I called Autozone in search of a car battery. I had the pleasure of speaking to Ryan, who was not only lovely but also went above and beyond to ensure I had everything I needed. To top it off, they even lent me the necessary tools for the job.But the outstanding service didn't stop there. Stephen and Shannon were an absolute delight to deal with. Their professionalism and friendliness made the entire process smooth and enjoyable. This experience honestly renewed my faith in humanity.Ryan, Stephen, and Shannon were nothing short of fantastic. I can't express my gratitude enough for their exceptional service. If you're in need of automotive assistance, Autozone is the place to go! ⭐⭐⭐⭐⭐
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September 2023 by Steve Haridas
Terrible Customer Service, Unwilling to Stand by Their Products. After 5-Years of being a VIP customer with a rewards account, I went to return my product, and they rejected the return; this is the first shop in the US that refused the return after two weeks. The guy over there claims that if I used something, then I cannot return it even if I no longer need it, and even if it is after two weeks, if you are an Auto Zone customer and want to stay their VIP, then avoid this location. The funny thing was when I asked about the store manager, he gave me Steve's number, and he said he would inform him that I was lying and that I used the product. UNBILIVABLE.
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August 2023 by Ty Bardy
Best auto parts store in South East Gilbert because Joe will always get you taken care of
