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December 2023 by A Hill
The man I worked with yesterday was helpful but a bit dishonest. He led me to believe that the home protection plan or whatever was already included in my bill, but failed to inform me that it was optional and he opted me in without prior authorization from myself. Otherwise I had a decent experience. The African American lady working was not only off putting as far as greeting me went, but extremely lazy and any time the gentleman I worked with asked her to do something as simple as answer the phone she scoffed. Very unprofessional and there are a lot of people who would do the job properly and appreciate the position honestly. AT&T need to go back to the drawing board with her… I have 15 days to turn my phone but the restocking fee is a little ridiculous…. We’ll see how this goes.
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November 2023 by An Mc
Shakir M helped me today! She was very helpful and knowledgeable. I had a great experience!
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August 2023 by Abe Gaye
False advertising. Coverage is not better than Verizon lost signal at home and other regular places in the city where I had signal before. The sales person lied about cancellation and payoff… you are locked in or they will keep your trade in phone without giving credit. Straight up Jack your cell phone… hold it hostage for three years. Don’t sign up!
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April 2023 by john goff
I was in this stor on 4/11 @ 5:15. Adrian, went above and beyond for me. I had a request that he hadn't been trained on or told about (management) Adrian made a call and figured it out for me. I'm a Verison customer but if I do leave I will try AT&T because of Adrian.Thanks again Adrian!
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April 2023 by Wyshonia Mills
Helped me upgrade my phone and add a line great service.
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April 2023 by FocalSociety
Seph and Matt took great care of me today. They answered all my questions and went beyond to help me get the best deal. Thank you Seph and Matt
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March 2023 by William Gunn
Seph & Matt were super helpful! Help me get brand new phones And tablet 10/10 recommend it.
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March 2023 by Adrian Enriquez
Seph & Matt super helpful. Helped me setup my business account big savings!
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March 2023 by Caytlyn Norftill
Seph & Matt we're amazing help me setup my first net.
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February 2023 by Nadya prince
Seph & Matt was super helpful. Help me get brand new phones and saved money !!
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January 2023 by Erik Bolanos
Worst experience I had. Went it to get my screen protector replaced and the manager gave me a run around for 10 minutes, tried to over charge me for it, just to find out that they didn't even have the screen protector in stockNever going back
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December 2022 by stanley castillo
Great customer service. Tyrell and matt were very helpful and made sure me and my wife left the store satisfied. ????????
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November 2022 by Brandon Eisenbeis
I had accidentally left a poor review on the att survey (1-5. I thought best was 5) but let me just say. Angel Garcia and Mathew were the best service ive ever had at an att store. Helping both my wife and I. Zero wait. Super fast. In and out. Just perfect. I will literally do all of my business with them.
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September 2022 by jacquelin heinicke
We worked with Michelle a couple of different days this week for two different phones, she is an excellent knowledgeable AT&T employee and really did great service and help with everything we needed. We give her the highest rating we can. We will ask for her when we go in the store from now on. She is also very approachable and very kind.Thanks
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September 2022 by Stephanie Sevcik
Michelle is INCREDIBLE. We walked out of two ATT stores in two days before this because we felt like we wouldn’t get competent help. Michelle was incredible and we’ll be back soon!