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March 2024 by Jodi Christianson
We are very happy with Alliance Bank and the branch manager Charlie Nelson took excellent care of us. I’ve never had such prompt and thorough communication every step of the way in determining the best options and opening our new accounts. The best part was we could do most of it right at home and our visit to the office was quick and welcoming. We have also received follow up communication to ensure we have everything we need. The online banking is modern and easy to use. It’s clear they value customer service and have invested in good online technology and support.
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January 2024 by Cari Cardon
Excellent, Fast, Friendly, Knowledgable, Efficient and ResponsiveI love working with the staff feels like family.
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January 2024 by John Millar
Great friendly efficient service. Thank you Rita, Destiny, Kimberly and Charlie for all your efforts!
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January 2024 by hem lata
Excellent customer service.
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January 2024 by Eric Alexander
I have been banking here at this location for years. The customer service is beyond expectations. Extremely pleased with the service.
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January 2024 by Ahmad Khan
Excellent Service from Everyone one love to come here
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August 2023 by Matthew Huffhines
Charles was a great help! He was very professional and knowledgeable. I highly recommend banking with them.
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May 2023 by Stephanie Van Winkle-Bradley
We use Alliance Bank for business. The staff are great, friendly and efficient. All of them make it feel like home rather than banking business. I highly recommend!
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May 2023 by Jay Struyck
i love this bank!! everyone is so nice and sweet, always smiling faces!!i would highly recommend EVERYONE to come!!love them like family!!
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April 2023 by Nicole Miczek
Charles Nelson the Branch Manager is the best! He really takes care of his clients. All the employees do. They all listen and do what they can to complete all requests. This bank and its employees are amazing! My agency has been banking here for a couple of years now and has had nothing but stellar service!
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January 2023 by Caren Bevan
The customer service at alliance Bank was excellent and friendly and knowledgeable. We appreciate them.
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October 2022 by Matt Cohn
I was thinking of opening an account here, since I have to cash thier checks. But, they wouldn't even accept a printed business check from thier own bank. The rules are so odd and ridiculous. I was told I couldn't get a debit card for 60 days but, need $500 daily in my account to not get charged. Who has the time to physically go to a bank every time you need cash? That's rediculous and unnecessary. I will just cash them at my bank and wait the day for it to clear. They will not be getting my personal business.
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September 2022 by Sharon Canaday
I've been very happy with the personalized service I have received for my business account at Alliance. There was some fraudulent charges recently and Alliance caught it before I did, and my 'banker' Charlie, was very thorough, in his follow-up with me, to make sure everything was taken care of. All of the people who work there, are very eager to help in any way that they can!
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September 2022 by Philip Nardell
This is a great bank and branch to work with. Charles Nelson, the manager, always goes the extra mile for us. Service is excellent. Highly recommend
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August 2022 by Heather Puchalski
I’ve been with Alliance for 7 years now and they’ve treated my wife and I well. They’ve made banking for our business beyond easy. It’s nice to have someone like Charles (Charlie) Nelson to walk me through any situation. Never thought I’d have a personal banker but I don’t do a thing without asking him first. The whole staff at the Gilbert branch is helpful and friendly and they know you by name. Couldn’t ask for a better place to bank.