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March 2024 by Dan E.
Some people are scared to go into cell phone stores. Stories about aloof service and rip offs etc. Not here! Welcoming employees who are courteous, knowledgeable, value your time, and actually enjoy their job. Sandy and her crew were a pleasure to work with and I'd recommend this place to anyone who is tired of their old carrier. I was in and out quick and got everything I wanted and more. Great job!
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February 2024 by Brad N.
Fountain Hill AZ worst Verizon store visited in 30 years, at least 15 stores in a number of states. Horrible, rude, lazy and incompetent staff. I'd drive 50 mi out of my way before visiting this store again. Never got to selection or value. Biggest mistake was trying a 2nd time. Won't be a 3rd. And Verizon cell, text, internet service in the Phoenix area has gotten progressively worst in last 6 months. If I hadn't signed up for a 2 year deal with Verizon in another state 9 months ago I'd drop the whole company.
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February 2024 by mARY bROWN
Wow these folk sure know their stuff. Amazing staff. Ask for jose
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February 2024 by Roselyn P Fagiano
Nothing short of perfect ! This group of professionals made it very easy to get set up with a new device. I recommend asking for Walter Bell. Amazing gentleman.
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February 2024 by Dorothea Jackson
Had to go to Verizon wireless store in Fountain Hills on Palisade, AZ after a terrible experience at the T-mobile store in Fountain Hills. The manager at T-mobile was non-chalant and disinterested in helping to resolve some issues after purchasing 2 new phones from him. I went into Verizon and Leighton greeted us warmly and welcomed us in. I told him the predicament that T-mobile put me in and he was caring, patient, willing to help and a great listener. He went above and beyond my expectations and took the necessary time to resolve my issue. What a completely different experience. Thank you Leighton!!!!
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February 2024 by Paul Goldstein
Fantastic customer service. Yesterday, my wife replaced her lost Samsung phone and while there, we contracted for Verizon 5G home internet (switching from Cox). Special shoutout to Leighton Knox, who set it all up for us. Professional, smart, efficient and just a delight to deal with; a valuable asset to our local Fountain Hills store.
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February 2024 by Jeffery Frost
Awesome staff.
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February 2024 by leslie hanson
Sandy was very helpful. Excellent employee
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February 2024 by Jim Ahern
The agent "Sandy",was very helpful and friendly!
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February 2024 by Tom McGuigan
Sandy was excellent and a good listener good explainer and efficient in transferring data to my new phone and whiping my data off of my old phone and GOT me a good deal
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February 2024 by John Dallmer
Amazing customer service with Sandy she's the best
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February 2024 by Mark Englizian
All I can say is Wow! Jose & his staff know how to go above and beyond for their folks. These group of gentlemen are flat out amazing. They've got my business. Keep it up guys.
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January 2024 by Jordan Rifis
Came in to this location with a simple question and the staff was amazing and very welcoming
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January 2024 by Noel Castro
Huge S/O to the store manager Jose G and his staff as they were multitasking to satisfy every coming in. These guys made it easy to go from one phone to the next. They assured me they would get all my information off my old phone into they new one and They Did! They were able to get me a new tablet & new watch with the purchase of my new phone as well. I couldn't have asked for a better experiential with such honest and patient people. They have my business. Great work fellas.
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January 2024 by Ddrt
I can’t believe how many fake reviews are on here. Look at the positive reviewers. I’ve found each has majority of reviews NOT in fountain hills. Why pass 10+ official Verizon stores, to go to an affiliate store, in fountain hills? Totally bogus.Every negative review echos the insensitivity and unprofessional behavior when I was in this store. Happy to see the new Frank Lloyd Wright location is open.
