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December 2023 by Mary Ann S.
Excellent pharmacy... Staff is kind and knowledgeable. The service is always wonderful... The line moves rather quickly, if there is one...
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July 2023 by Bob L.
I called Fry's Pharmacy in Fountain Hils, AZ six times this morning. and on each call, I was told "I am transferring you to the pharmacist" and on each call, the line was then just hung up. I then call ed Fry's store number five times where I was told, "you are being transferred to a store manager" and the line again was hung up. total 10 times. I called Fry's Corp office in Phoenix, where after a several minute wait I was told "I would be transferred to a district manager for the Fountain Hills area", I was then transferred to fry's online ordering system? I gave up - Fry's really has some problems.
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July 2023 by Ben G.
store is a mess, shelves aren't stocked, and management is incompetent and rude. Specifically avoid the assistant manager Gayla, she's by the far the most useless employee there
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July 2023 by Haylie S.
Rediculous service. Swarmed with teenagers that wanted to laugh at my family because we left the store 3 minutes after hours. Very upsetting. Hopefully management fixes their game.
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November 2022 by Wanda S.
Absolutely unbelievable. No help at all today at the courtesy desk. I was told no one could help me today. Freddy a person that I asked for help said we can't help you today. Guess I'm off to Safeway
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September 2022 by Fernando D.
We live in Eagle Mountain, so this Fry's is right next to our house. The things I love about it are: - good value, meaning good prices and decent quality. - very friendly customer service. I'm not sure why some reviewers here had a negative experience, but I always have had a positive experience, and I come here a few times a week. I come here with a smile, and I get a smile back. You attract what you project - there is a Walgreens pharmacy in it, and you get very warm, personalized service there, too. - you get Fry's points, which saves you $.10 off per gallon of gas at shell stations for every hundred dollars you spend in groceries, or at the pharmacy. - there is a mini organic market section next to the door, which has a lot of what you might find in Sprouts or Whole Foods, all in one place. It's like a mini convenience store within the larger store. Sometimes you can find exactly what you need right in that area, and be in and out. - "nobody leaves the deli without a full belly" according to Ken. You will get samples at the deli, and stuff is so delicious you will take some home. - it has the most amazing view and sunsets, seriously!! So when you're in the area, or if you live in the area, check it out!
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June 2022 by S S.
I had a prescription refiled. Have taken thousands of this pill over the years. The last refill I could immediately tell it was different from the pill I took the day before, in action. Looked the same. When I called them they made it sound like my fault! Refused to do anything! Over a cheap generic med. I just wanted to exchange for a different batch since I never had a problem before. Switching all 8 of my prescriptions elsewhere. Irony is this one is actually the cheapest I get! Horrible store and pharmacist, the old white guy, is bigoted.
