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February 2024 by Lisa Crawford
Great service and fair prices. I visit Fountain Hills once a year and always rent my car here. Jason and staff are very helpful and friendly.
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January 2024 by Jody Gerszewski
This place is such a convenience in town. It saved me the trouble of a trip to Scottsdale or Mesa for a car rental. . Jason keeps the vehicles in top notch condition. Highly recommend!
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December 2023 by J S
Jason is a TOP notch guy! He is ALL-STAR Employee. He does it all. Thank you for your hardworking work ethics. You’re greatly appreciated!
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December 2023 by Carly Guthrie
I left a pair of Ray Ban sunglasses in the rental when I returned it at 4pm. I went by there the next morning at 830 am and they claimed the sunglasses were NOT in the car. I know they were... I had left them in the overhead compartment.Bottom line, the employees at Fountain Hills Enterprise are thieves and liars!
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October 2023 by Charlie C.
Made a reservation in advance. I used a Corporate contract. I got a call 5 minutes before my reservation. They said the have no cars. Too bad. They are not good at what they do and really didn't care. That's it. Did they offer a credit or any other compensation? Of course not. They suck at their jobs and will screw up your plans.
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October 2023 by Pete Samson
Great service at this location from Jason and his team. They went above and beyond to get us our car on time without any issues. They even followed up with us after to make sure everything with the rental was smooth. Thank you guys again!!
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June 2023 by Charles J.
Alice was prompt, professional and made the car rental a very easy process. She really cares about the customer experience and truly enjoys what she is doing. Highly recommend this location in Fountain Hills! Keep up the great work and thank you Alice!
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May 2023 by Kim M
Fantastic service!Booked day of rental. Walked in from nearby condo, Alice had us out the door within 5 minutes with great and friendly service. We had a free upgrade to a Toyota highlander. Drop off at the airport was a breeze. Unfortunately, we were overcharged for our prepaid gas, but Alice had both given me her business card and sent an email to ensure satisfaction so it was easy to let her know of the mistake made at drop off and the overcharge was promptly fixed. I’ll definitely be back next time I’m in the area.
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May 2023 by Kim B.
Fantastic service! Booked day of rental. Walked in from nearby condo, Alice had us out the door within 5 minutes with great and friendly service. We had a free upgrade to a Toyota highlander. Drop off at the airport was a breeze. Unfortunately, we were overcharged for our prepaid gas, but Alice had both given me her business card and sent an email to ensure satisfaction so it was easy to let her know of the mistake made at drop off and the overcharge was promptly fixed. I'll definitely be back next time I'm in the area
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October 2022 by neha maheshwari
Alice Sanchez, branch manager was super rude since I arrived at 4.45. Told me she is the only manager and no one above her and that she would not honor what the reservation agent Betsy had told me. She wanted to charge me more than what Allstate allowed and then wanted to give me the only car with a broken windshield. May be the branch is not working because branch manager is so rude
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August 2022 by Nicholas Pela
I rented a truck - agents were fantastic!
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July 2022 by Stephanie
I'm not sure why this location is here. I have tried 3 times to rent a car from here and even with a couple weeks notice I've been unable to secure a vehicle, or have been offered an unacceptable vehicle. Once out of 3 reservations (each for a mid size or better) they did actually have a car, but offered me a Spark. Which is literally the tiniest car I've ever seen. If you're serious about renting car, try National, or at the very least, anywhere but this location.
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January 2022 by Mary O.
I highly recommend Enterprise Rent-a-Car here in Fountain Hills. The manager is incredibly helpful and the customer service is the best!
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October 2021 by Nancy Robinson
Despite calling ahead to confirm my reservation, the location was closed* when I arrived leaving me stranded outside on a hot, Arizona summer afternoon (around 2pm on a Wednesday).This was not a "be back soon" or "out to lunch" closure. The sign on the door stated it was a satellite branch and to call the main branch at Scottsdale/Shea.*Both Enterprise's website and Google Maps list hours for the Fountain Hills location that day as 8am-5pm.
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September 2021 by Omar Vargas
Great location. Cars are clean. Professional staff. This has become my go to place to rent a car.
