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March 2024 by Kathy S.
Used this Discount Tire several times. Always leave happy with my service. They go the extra mile to make sure I'm happy with my service. They are always super helpful and happy. They do their best so it seems.
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January 2024 by Suzie Brush
It's great to have a place you can go where they treat you like your a customer and not only money! Everyone here treats you respectfully.
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January 2024 by mike geronimo
Always great caring service. Wouldn’t go any where else
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December 2023 by Sarah D.
I have never been treated like this by a business before. They were so sexist! The man who was waiting on me actually called me "little lady"! Then he proceeded to tell me that my 6-month-old tire (that I purchased from Discount Tire!) needed to be replaced. He tried to sell me wiper blades, though mine weren't more than a year old and he said that he wouldn't rotate my tires because he wouldn't be held liable for the risk. I left and went to Costco and they told me that I was nowhere near in need of a new tire. They told me Discount Tire is famous for lying to their customers and their nickname is "Discount Liar". I'm not going back again. I work too hard for my money to pay these used car salesman types for their advice. I think I know more about tires than they do. Don't waste your time or money.
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December 2023 by Shad W.
Folks, do yourselves a favor and steer clear of this company. Go to Costco, go to Goodyear. Me, I'm going to Walmart. Good value, great customer service and I can do some shopping or get a bite while they work. Discount Tire are a bunch of salesmen who will try to upsell you at every turn. They will even lie to your face to get a few more dollars. God forbid you're a woman coming I. Alone, they will pounce on her like a tiger on a lamb. Just once - go somewhere else and you will NEVER return to this hole ever again.
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December 2023 by Adrian Cornelius
These workers help no matter what the problem is with a tire.
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December 2023 by adam leonard
This has been a 6 month nightmare. I bought 2 new tires. The next day 1 went flat. I went to the store on cave creek and bell to get the new tire fixed. It kept going flat for once a week for a month after. I went back to the fountain hills store and they said it's my rims. I bought 4 new rims and the same tire went flat the next day. They then said it was the tire. Since getting a replace ment tire for that one it losses air and I have to air it up once a month. I am now back at discount on bell and 43rd with the dame tire flat. This is not acceptable! I do not recommend them for anything except free air.
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November 2023 by Guy C.
Just left Discount Tire. Had a flat. They got me in and out in 15 minutes. Really responsive and courteous. Great job.
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November 2023 by Vickie Hoy
This is my favorite Discount Tire. The employees are nice and the wait isn't too bad. They could use a good scrubbing on the front door though!
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November 2023 by Jason K.
First of all, I'm 50 and have relied on discount since my early 20's. Had a appointment for a simple tire rotation this morning. Before I get out of my car a guy named Brandon is looking at my tires and talking to me like I'm an idiot, I get it, you want to sell tires but mine are good and they just need to be rotated. I have at least another 2k to go. He's badgering me at that point, he EVEN LIES AND TRIES TO TELL ME that it's safer to NOT ROTATE THEM!!! I will be contacting whoever I can I'm very disappointed and pissed off. Oh after they were done ANOTHER worker tried the same thing!!! Beware!!
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September 2023 by EdibleFriend
One of my tires got shredded on the highway. Gave them a call to check about my warranty and they slotted me in between their busy rush. I got in and out way faster than I expected and the team members were super friendly and helpful (shout-out to Steven and Cole) even when I found myself with another popped tire later that day! Never been so relieved and happy with such awesome service in what would have been a nightmare to handle otherwise. As long as things are this good I will not be looking for another tire shop for the foreseeable future
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August 2023 by Melissa Miller
We had a bit of an emergency passing through town. They got us in and out in 10 minutes! Great service and good people! Thanks Discount!
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July 2023 by Camilla
Without a doubt, Discount is the go-to place for all your tire needs in town! I had visited Sun Devil Auto for an oil change and was surprised when they quoted me $1000 to replace all four tires, even though only one needed replacement. However, I decided to compare prices and visited Discount, where they carefully measured my tires and recommended that I only replace three of them, since the driver's rear tire was still in good condition. I was impressed with their honesty and professionalism, and to top it off, their quote was significantly lower than Sun Devil Auto. Thank you Discount Tire!
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July 2023 by Thomas Mastrocinque
Total thieves. Nothing but sales pressure. Do not believe them when they tell you your lug nuts are unsafe and need to be changed (have it verified by a real mechanic). Two other ASE mechanics told me my lug nuts were fine but the thieves at Discount tire continued to lie to me to make a sale.They also mis-balanced my tires three times (in 3 separate visits). By the time they finally had them balanced correctly, the tires started cupping (improper wear), which caused my truck to shimmy. Discount Tire of course refused to stand behind their work and blamed my truck’s suspension. Again, two ASE mechanics confirmed my suspension was “like new”, yet Discount still refuses to take responsibility.The manager at Discount Tire in Fountain Hills is rude, pushy, and aggressive. I watched him intimidate an old lady into replacing her lug nuts on a vehicle that was only 2 years old. What a POS!Avoid Discount Tires at all cost. Big O Tires have great sales and are never rude or pushy - and they don’t lie to their customers.
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July 2023 by Robert Castillo
Much disappointment with this location and front desk help. I had a blow out on a 33 ft trailer and it just so happened this store was within 500 yards away. I needed just a simple tire changed. I advised the person at the counter that I also had 3 dogs with me and asked how long the wait was. I was told about 45 mins. After an hour and just idling and went in and was told about another 45 mins as we had other customers before us. They certainly had time to pull 2 guys from bays to fill up FREE AIR but couldn't change a tire. After waiting, I pulled the trailer up on the curb and changed it myself. I will NEVER use this location. Poor management, too much upselling to older clients, terrible service. I went to a different discount tire location the following day and had the tire immediately replaced at half the price I was quoted at the Fountain Hills location. Save yourself some money and use a different establishment.
