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December 2023 by Tia Booth
I'm always looking for ways to reduce my carbon footprint. They understood my needs perfectly. Their eco-friendly approach to AC service and maintenance is commendable. They helped optimize my system for energy efficiency, aligning perfectly with my values.
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December 2023 by Mesha Johnson
We've lived in Laughlin for over two decades and finding reliable service can be a challenge. However, the folks at River Valley were exceptional. They handled our AC installation with such ease and professionalism. It's comforting to know that we have such skilled technicians nearby, especially during these hot desert months.
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November 2023 by Raiden Simon
I've had my fair share of experiences with AC technicians but none as remarkable as River Valley. They handled my AC repair with such care and efficiency. It's rare to find such dedicated and respectful service providers these days. They have earned my trust and recommendation.
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November 2023 by Edward Palmer
Just bought my first home and was clueless about AC maintenance. They were a lifesaver. They not only performed a thorough AC service but also educated me on basic upkeep. Their friendly advice and professional demeanor were much appreciated.
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November 2023 by Alfie Anderson
When our store's AC unit started acting up, we contacted them. Their prompt response and expert AC repair services were beyond impressive. They had us back up and running in no time, much to our relief and our customers' comfort.
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November 2023 by Tommy Lee
I recently moved to Bullhead City and faced my first summer here with a bit of dread. Thankfully, the team from River Valley made it bearable with their top-notch AC service. They were prompt, professional, and their expertise in AC repair was evident. They even gave me tips on maintaining my unit, which I found immensely helpful.
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November 2023 by Rebecca Grant
As a family with young kids, having a functioning AC is non-negotiable. We called them for an AC service, and they were fantastic. They worked around our hectic schedule and ensured our system was running efficiently. Their friendly approach and attention to detail made the whole experience stress-free.
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August 2023 by Karen Defranco
Wanted to schedule getting a quote for two new air/heating units. Same day Donny Lugert came by, up on our roof to see what we had/needed to replace. Explained our options, answered our questions. Very professional! Next week we’ll be installed! Just hat easy, just that quick!
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August 2023 by Mr. Know-it-all
I had River Valley install a brand new heat pump in my home. The unit had a catastrophic failure approximately 3 years later. The unit was under warranty for parts, however I was left with a large estimate for the labor cost. I felt the unit had underperformed (lemon) and insisted the manufacturer should replace the unit. They were hesitant at first to comply with my request but eventually agreed to take my case up the corporate ladder to reach an agreeable outcome for all the parties involved. They absolutely went out of their way to accommodate my requests. In less than a week they were able to secure a new unit from the manufacturer and have it up in running at no cost to me! Their directed efforts, hard work, and professionalism was consistent from top to bottom. I would HIGHLY recommend River Valley to anyone in need of AC service or installation in the tri-state area.Service: HVAC system repair
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August 2023 by John Avalos
Travis Heinrichs came out and found the problem we’ve had for 19 years. He gave us a price on fixing my small unit and a price on replacing my 23 year old 4 ton unit. We agreed on the price and they came out to replace and fix the units. Don along with his partner came out on the hottest day of the week 117 degrees and installed and fixed the unit. They went above and and beyond to get the units going. They were there from 10am to 7:30pm. The units are working perfectly now. Thank you Donny his partner ( did not get his name ) and Travis for there hard work and dedication.Service: HVAC system repair
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August 2023 by Ray Hetrick
The tec Edgar was here in a short time and did what he could but our unit is old so it will be replaced soon but River Valley A/C has and is doing a wonderful job and I will recommend it to everyone. By late after noon a new condenser unit was installed and our house was cool once more. Special thanks to Tiger and Kelly for working with us.Service: HVAC system repair
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August 2023 by Donna Forte
Great company to work with. Responds back to you in a timely manner and they are professional and courteous.Shout out to Mike and his crew - they have just finished installing 2 new 5ton a/c units at my house and completed the work in one day! Thieir work was done quickly and professionally, and they did a great job cleaning up afterwards. Thank you guys!
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August 2023 by Rick Ponce
I just had River valley respond to our AC emergency 7-23-23. We have a place in the "Rio Buena Vista" community, Needles Ca.. And our smart thermostat sent an alert to my email, of a high temp reading out of range of our settings. This was on a Friday night that I realized I got the alert! But didn't read it till Saturday morning. So I left a message on the River Valley after hours message center. I got a return call a few hours later, the receptionist explained, that they were swamped, but could get to me the next day. I explained this was our vacation home and that we actually lived in Orange County, but I had a spare key stashed for emergency. I asked,, if I give permission to enter could they check out our AC and hopefully fix it. They said they could. What a relief. Otherwise we would have had to make an emergency trip ( four hour drive ) to let them in. Well anyway it was a very happy ending it was a capacitor that had failed, which is the cheapest repair that an AC system can have done. The technician Sam gave us some sound advise that our old system that uses the r-22 refrigerant is really not worth investing any more serious money into, since that refrigerant is getting harder to come by and very expensive We will be looking into an up graded new technology system very soon. And when we do, it will be River Valley doing the upgrade. We have absolute trust in their integrity and serviceability. No matter what time your system fails call them and leave a message. They will get back to you asap, and get someone out to you! Thx River Valley AC.Service: A/C system repair
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August 2023 by Cecilia Ramirez
I had a very old system and I called RV to give me a quote for a new system. They were quick to respond and the price was very reasonable.Sam and Donny just got done installing my new unit and they were wonderful to work with. They were on time and got it done as quick as they could in this heat.I also did an emergency call for a diagnostic and Travis came out to help with that. He was also great to work with.Overall everyone that I came into contact with at RV was awesome. Donny, Sam, Travis, and the ladies in the office were wonderful to work with. Highly recommend for this area!Services: HVAC system repair
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August 2023 by Alfred Neuman
My exhaust fan on the heat/pump/ac locked up causing the compressor to cycle in and out and basically shutting down the cooling system. This was at 1:45 p.m., temperature 113. I could not get in touch with my regular ac guy and at 3:45 called River Valley. Interior temp was 93. I was told they had a tech 30 minutes away finishing up a job and that he would call me when he was on the way. He called 5 minutes later and arrived at 4:20. He assessed the situation, gave me an estimate and said he had the part on the truck and could do it now.At 4:55 we were up and running, the house cooling back down.I did not expect such quick service and was prepared to go to a hotel for the night. The tech was very professional and knowledgeable. He even cleaned up the exterior of the unit. I would recommend them to anyone looking for great service and a quick response. They really seem to care the customer.
