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December 2023 by Will Gibeau
I went to pick up a script for my wife...they told me it would be ready in 15-20 minutes. After 25 minutes they called me up and told me it was on hold until Friday. This place has gone down hill since Bianca Glab left. They have more staff and very poor service. The only BRIGHT LIGHT there is Ms. Elaine!! I heard her ask about my script and that's when they started to check.
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June 2023 by Ron Bruninga
Very poor customer service rude actually
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February 2023 by SallyAnn Clark
Eileen has ignored prescription and blames the doctor even though she answered the phone and directed my doctor to leave a voicemail for the prescription and she's been a real inconvenience since Tuesday. Very rude, unorganized, she needs some positivity in her life....
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February 2023 by carlos coe
The older lady here Eileen is always rude and short like she has somewhere else to be. Perhaps pick a job where you don’t have to interact with the public? On top of that they take forever to fill prescriptions. Will be picking up my last prescription here and taking my business elsewhere.
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November 2022 by julie z
Sun life pharmacy in Florence lack customer service. Eileen, the pharmacy tec. ALWAYS seem to want to argue with you. She's not friendly to most people,she's lazy and does very little to help you. I always ask to speak to the pharmacist for assistance. That's ALWAYS your best bet. Eileen will never give a straight answer always wants to argue with you even when you tell her your Dr. Suggested what ever it is you need and for her to call the office to verify what you are saying is true. She will say it's not her job to do that. If the pharmacy doesn't have your prescription she tells you to call around to see if you can find it. No help at all... she's just plain rude when you speak to her. When you ask to speak to someone else she refuses so you end up calling back asking to speak to the pharmacist. A real inconvenience. I'm told I'm not the only one who feels this way about Eileen. Please do better ma'am speak nicely to people.
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August 2022 by Agnes Shaw
Great service
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June 2021 by Paul M.
I just moved to Florence and took a chance booking here despite the reviews, because it is so close to me. I got an appointment quickly, the office is super clean, and the staff was friendly. The doctor was amazing and proactive, and she brought up things no other doctor has before. I am very happy and I would definitely recommend this location.
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February 2021 by Deanna Marie
Sun Life ⭐️⭐️⭐️⭐️
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October 2020 by bessie burk
Great idea to have curbside service!
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September 2020 by Robert Harris
They always get it right and are very friendly. Great price too. Thanks Sunlife!
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March 2020 by Lexus Maud
This pharmacy is great! Hardly ever is there a wait and the employees are friendly.
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January 2020 by Janie McElroy-Rutledge
been there 3 times already staff and Dr Pharmacy staff were very nice. no long wait time. Samantha is the Best! Thank you all for being nice, it means a lot to me.
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January 2020 by Frank C.
Never again I will I go back to this place didn't get my address right one time and sent me to Collections. Next time I go they don't even have any information on me they couldn't even look up my insurance right never again I will take off work and get this it's bad enough that you need to go every 6 months for a pill you have been taking for 10 years
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November 2019 by Tamra Greenman
I love Sunlife Family Pharmacy!!! The pharmacist Ken, Eileen and the team are friendly, diligent and helpful! They go the extra mile to see that you get exactly what you need! I reccomend Florence Pharmacy to everyone!!!
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October 2019 by Trigger Happy
its far from Phoenix
