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October 2023 by Linda Pietrucha
I had a wonderful experience at Spencer Auto Repair. I had a warning light come on a few months ago, and the mechanic I used before, took care of it, but he moved away. The light came on again recently, so I asked friends and neighbors who they went to. They all referred me to Spencer Auto Repair and they were right. I was afraid to drive it, in case it was something dangerous, so I drove there first thing in the morning (they are located about 15 minutes away) and explained everything, and they got me in the next morning to check it out. They diagnosed the problem and ordered the part and repaired it 3 days later. They are very nice, and explained everything to me, and they were very fair priced. I highly recommend them.
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September 2023 by paul proulx
Had ALL fluids,serpentine belt, & motor mounts replaced on my f150. All was taken care of in reasonable time! Thanks Aaron and Jenna! Keep up the good work....Services: Transmission
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September 2023 by Gary Griffin
Like seeing the dentist needing to visit a mechanic sucks... but, from first contact with Jenna through payment on my way back to the road my experience at Spencer's Automotive Repair in Florence was a 10.
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September 2023 by Derek Ratliff
All of the staff is very friendly and knowledgeable. I got my car towed in because it wouldn't start and they immediately found that the problem was that the battery had died. They replaced it and let me take the car for a day so I could travel to my office for work and took it back to replace the tires and clean the fuel injectors. I can't say I remember my car handling as well as it does now!Services: Tires
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August 2023 by aj wyatt
I have used Spencer’s services three times. Oil changes have been under one hour.Price was competitive.I just had my brakes done- 2 hrs., reasonable price. The front office always puts a piece of plastic on the seat and paper mat on the floor.I like that they started my car and ran the air while I payed.Best of all is the office staff listens and are upbeat!!
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August 2023 by Sheila Price
Amazing service all around! I've taken both my Jeeps here, as well as my mother-in-laws car. They diagnose the issues, send what the issue is and cover with you over the phone. Extremely knowledgeable!Recently I had to bring my 2018 JK Jeep in for the air. The dealer said it was the compressor, and a couple other things, and some items (bought certified, and thought was still under warranty) paid $200 for this diagnosis, and to replace was $$$$, and that was not even the issue! It was the switch that needed to be replaced and I had the AC charged, and a some general service... highly recommend!!
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August 2023 by Josh Lopez
Great service, nice and polite staff. Their inspection was great and their die flush is inexpensive. However that's about all that's inexpensive thing there. Their prices are absurd. Wouldn't call it a scam but I was shocked.
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August 2023 by J. GNYRD
No Star, I took my truck here 2x in the last 10 or so months, and the first time was for power steering pump replacement, they dont take customer parts “because they can’t guarantee the work” which at first hearing you think I understand because I have gotten defective parts before until they charged me $1800 for a simple pump replacement… I have checked around and the avg cost for ps pump replacement was roughly $500-$700… upon checking my receipt I don’t know where the pump came from but $400 for a that part is ridiculous… and they removed the interior panel under my steering wheel and never put it back up left the screws on the floor and even has a screw missing so now I make a clattering noise when running… and then when I brought my car my transmission was fine when I picked it up my gears were not shifting… so I brought it back… told them what was wrong and they apologized and then said they would take a look at it and call me back with a update and estimate… not only did they not call me back after 2 months but they informed me that they “FORGOT ABOUT IT” and then after that conversation they said they would call me back again… that was back in May… still no call back… I call today to find what the hell is going on… only to find out they haven’t touched my car in months never did any work to it… and their recommendations were for a $10,000+ dollar Job… for a car I spent $3800 to get… NEVER I REPEAT NEVER GO HERE… they price gouge, the workmanship is shotty at best… and they wont follow up with you… at all… like how are they still in business… I cant be the only one…Services: Transmission
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August 2023 by Tom Grinham
Very happy with Spencer. I wish I would have found them sooner. Professional, courteous and always do a good job. Highly recommended.
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July 2023 by John Pipkins
Still the best. My hybrid battery died, and they directed me to people who could handle it when they couldn't. That is great service.
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July 2023 by Stacey Sanders
Overall I would say the staff is friendly but I didn’t like the fact that I had to call and check on my car most the time because they didn’t update me enough. They also had my car for 6 days and when I got it back it was still the same as when I brought it in . When I picked it up there’s was no plastic covering the seat or floor board and they left me with a maybe enough gas to get to the gas station that past was not ok at all !!! Won’t be going back !
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May 2023 by Nina Potter
The check engine lite came on. I called requesting help. They got me in quickly and were able to diagnose the issue. Fixed it. Called me and explained what they found. Very pleased with them.Service: Auto engine diagnostic
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April 2023 by wade harned
I needed a new caliper put on my car. I tried Firestone first and they didnt seem like they wanted to help me and quoted me way too much to do the job. I then called Spencer Auto Repair and the woman who answered was VERY nice and quoted me a much more affordable price. I will be using them from now on for my car repairs.Service: Auto brake replacement
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April 2023 by Chuck Buxton
I have used this company for several years because of the excellent service they continue to give the most reasonable price. I would highly recommend Spencer’s auto serviceServices: General repairs & maintenance
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March 2023 by W D.
I needed a new caliper put on my car. I tried Firestone first and they didn't seem like they wanted to help me and quoted me way too much to do the job. I then called Spencer Auto Repair and the woman who answered was VERY nice and quoted me a much more affordable price. I will be using them from now on for my car repairs.
