Visionworks is a leading optical retailer with over 770 locations across the United States. The Flagstaff Mall location in Arizona is known for its exceptional customer service and high-quality products. The staff is praised for their professionalism, knowledge, and willingness to assist customers. The eye doctors at this Visionworks store are highly regarded, with customers highlighting the care and attention they receive during their appointments. The doctors take the time to listen to patients, research their issues, and provide effective solutions. Customers appreciate the doctors' compassionate approach and the fact that they do not rush through the appointments. Visionworks offers a wide selection of designer and exclusive brand glasses, as well as prescription sunglasses. The store's inventory and extensive options make it easy for customers to find the perfect frames. The checkout process is also efficient, with customers reporting quick service and minimal wait times. Overall, the Flagstaff Mall Visionworks location provides an exceptional customer experience, with knowledgeable staff, high-quality products, and attentive eye care professionals. Customers recommend this Visionworks store to anyone in need of vision services.
The staff was very pleasant and helpful. The wait for my appointment was short and my doctor was very thorough.
February 2026
Great people: they will take care of your needs and questions.
February 2026
Other than the great eye exams with the doctor, they could do better with selection of frames. And the prices are outrageous. Also need more optical technicians to assist with dispensing glasses.
