“Rafael and Carlos are super nice and friendly. Their service is A+, and so are their prices. Thank you for staying open late for us and for being proactive in showing us how our tire was about to blow”
“I take my car to Heath's as they offer great prices and professional auto work.
They provide a trustworthy service and realistic expectations for repairs.
A go to for me for service on my car!”
“I was suggested RA by my most trusted Subaru friend who used to help me fix things before he moved to the valley. He said RA auto was the best mechanic he has ever dealt with.
I called them and Steve tried to help me diagnose/fix the car over the phone. He was booked up at the time and he couldn’t get me in for a few weeks, but it was worth the wait.
The shop wasn’t filled to the brim with cars like other shops and his service was outstanding. His diagnostic price was extremely fair. They let me know the expensive fix wasn’t needed at this time and gave tons of pointers of what to look for and when to call them again. He walked me out and physically showed me what to look for and gave me some honest and truthful advice.
I try my best but I am not a car guy, and Steve who I worked with throughout the process was amazing. I truly was having an extremely bad day for a variety of reasons but amazingly my trip to the mechanic was not one of them. I will continue to take my cars to RA auto from now on.”
“These guys are pros! They’re kind, knowledgeable honest and professional. They put new upper and lower control arms on my truck 8 years ago and they’re still holding strong! I went in today to get some help on a part and they helped me with no hesitation. Go to them for all your suspension needs!”
“I was greeted by Chris who listened to my auto concerns. In the office the staff had an uplifting vibe. They were customer service oriented and made an effort to assist customers with their concerns on the phone or in the office. After my car was diagnosed and inspected I was given a detailed list that was broken down by item and cost. I definitely will schedule the maintenance recommend for my vehicle in the near future because of this great experience.
Merydithe Deering”
“They were great! Our rental car had issues while driving on a trip, and we stopped in to see if they could read the code. They were kind, and so fast at helping us, knowing we had a baby with us, that we were on our way in less than 30 minutes! We are so appreciative of them!”
“These guys are awesome!! I was traveling cross country for a family emergency when I broke down in Flagstaff with ALL of my dogs - heat can be scary! when I broke down and stopped in to see what my problem was! These guys fit me in first thing the next morning when I’m sure they were booked and had other cars to get done and had me back on the road in a few hours!! So thankful for this business!!!”
8AM - 5:30PM
2710 E Rte 66, Flagstaff“What a quality shop! They took the time necessary to diagnose an UNIQUE, in-depth problem, PROPERLY! The owner, Adam, even took the time to explain the issue at hand, how it was unique, was very informative in setting realistic expectations for the future.
I can’t tell you how many times I’ve gotten services done or had issues “fixed,” only to find out the issue was never truly resolved or came back shortly after…I’ve had shops put the wrong oil in my Jeep, multiple times, due the lack of paying attention to the specifics of a vehicle.
If you’re in search of an auto mechanic that cares and takes the time to do it right, THE FIRST TIME, Nationwide Transmission is your place.
Thanks Adam and team!”
“I worked with Tino at Ken's import services. They are competent and knowledgeable. The service was complete and finished a little earlier than expected. I was treated respectfully and have been using his service for many years with my Toyota Tacoma.”
“Michael and his team were amazing! We were traveling back to Phoenix on a Sunday and had the charging light come on in my car. We realized that the serpentine belt fell off and needed to be fixed. Being a Sunday, we were having issues getting anyone to see us, but as soon as we called them they said to bring the car in and they would take a look at it. They were able to get the belt back on but noticed the tensioner pulley needed to be replaced. They were so helpful in trying to do anything they could to get us home but being a Suzuki and a Sunday they weren't able to get a part that day. They gave us a few options and even offered to tow my car back to Phoenix if we wanted to get it fixed down there. They also offered us a rental car to get home and come back up to get the car later! I can't recommended them enough, they were so helpful and had great service and saved us from being stuck in Flagstaff!”
“We were traveling across country towing our boat, when we had a code come up on the dash. It was Friday around 11a.m. we called the Ford Dealer and Auto shops and no one was able to help us or get us in for a week. We were certain we were doomed. But thankfully we called Flagstaff Auto Repair and Jeannie answered the phone. I explained our situation and she said absolutely come on in and we will get it looked at and see what we can do. After a huge sigh of relief we showed up and she met us out front. Before we went inside Alex, the owner came out. He ran his diagnostic test we all went inside and he diagnosed the problem. With a call to the Ford dealer to get a part it was all going to be okay. Alex personally drove us over to a quaint restaurant so we could grab a bite to eat and while we were gone our truck was fixed. Alex and Jeannie were so accommodating and wonderful. If I lived in the area, I would give them all of my business.
Thank You so much for excellent customer service.”
“Amazing customer service from Darius, Trinnity, Andrew and others that i have not met but work behind the scenes. Gotta mention that the waiting lobby area and the restroom were impeccably clean, with beverages available.
From the moment i arrived, the greeting, the smiling faces and the honest interactions were so impressive that stressful anxiety of going to a mechanic with a problem like mine with a battery or electrical issue that wouldn't allow my vehicle to start could have gone terribly south, i thought starter or alternator, but, Darius pointed to what was what under the hood, took it in for diagnostic testing with my having no appointment on a busy Thursday at noontime. Kudos, Darius.
Andrew was a tall order of knowledge and joy with a smiling face and just a good vibe, thank you Andrew.
Trinnity, upon my check-out was an absolute calming force with a ton of auto knowledge, a welcoming smile and the delivery person of good news to me that all i had wrong was a loose battery terminal cable... I'm no mechanic, but, by my being so "engine naive," i could have been raked over the coals. This establishment had me In and Out in under 2 hours total from arriving to departure. My gratitude goes beyond words. 3 people in the two mile radius recommended Ascot Automotive,
I absolutely recommend this place for their honesty, integrity, customer service and engine savvy mechanics who clearly specialize in foreign automobiles.
Kudos and Bravo the Ascot crew.”