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October 2023 by Janelle F.
If I had to start a rating based on parking alone it would be zero. This cluster of a parking lot is a nightmare no matter how you come into it. From the main road there is construction going on and traffic on a weekend makes it harder from the light. If you're coming from the nearby lot with Peter Piper etc it's just as horrible. Parking fills up quick so you'll have to park out far. Once inside if you make it however is nice. Looks updated and of course has a Starbucks with seating area. The store is clean and organized. We came for some birthday gifts today and the selection of toys we were looking at was great. Check out our cashier was friendly and made it easy.
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July 2022 by Tom G.
Pretty clean and for the volume of business, they do a good job of getting customers through the checkout.
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February 2022 by Addie S.
Thought I would see more winter clothes. I was visiting my niece at NAU and decided to stop by this Target. I thought for sure there would be some cool sweats or sweatshirts. Nope, same as Phoenix. Oh well. Clean and well stocked. Clean bathrooms.
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December 2021 by Bailey E.
I'm a big fan of the pickup service target offers now. It's super easy to do on the app and it's usually ready pretty quick. You're not charged if something's unexpectedly out of stock, and you can choose to have the worker put it in your trunk so you don't have to roll down the window. Very efficient!
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October 2021 by A C.
Staff members were absolutely wonderful. Very nice. Deserving of a review for that simple fact. Frankly, I was impressed and this is Target store, lol. Great for a stop to fill up on provisions before heading to the Grand Canyon.
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September 2021 by K K.
I love target in general but this one was just lovely! Clean, stocked, friendly. I had at least 4 employees ask me if I needed any help. Wow! Customer service!! We've been traveling across the country from IN and targets are sometimes hard to come by.
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July 2021 by Kathleen W.
I have visited this Target several times when I have been in Flagstaff. It is on the smaller side, but I was still able to get what I needed.
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February 2021 by Christiana F.
I have pneumonia and had my prescriptions sent to the CVS in Target. I called and let them know I have not gotten my COVID test results yet, but needed the antibiotics, and asked if they could bring them out to the drive up pick up. They said no. So I can't go inside to get them and they won't bring them out. So I requested they send my prescriptions to another pharmacy with a drive thru. This was 5pm on Thursday. Friday morning they still have not transferred them, but now are saying they can't transfer prescriptions until 1pm today. New pharmacy will need about 4 hours to process everything as well. CVS pharmacy in Target is the worst. Waiting for 24 hours to get medications for pneumonia is despicable.
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November 2020 by Luke M.
Wouldn't let me return something seconds after I bought it. Shitty customer service. Beard guy was rude.
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May 2020 by Daniel D.
Staff here is virtually useless. If you need ANY info you don't already have, including location of merchandise, don't bother. Walk in, shop, pay, and leave, welcome to the red Wal-Mart.
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February 2020 by Carina F.
After the remodel, this Target sucks, sucks, sucks! The only plus is the CVS pharmacy that has great employees but as for the rest of the store, everyone is primarily clueless! On their app items are showing in stock but the employees cannot find them. The remodel turned this location into a concept store and it is just horrible with fewer items and just an all-around challenge finding anything! I find myself doing an online order for pick up at one of their Valley locations when I'm down there as they have the products that I purchase here in stock always, unlike this Flagstaff location! I used to spend a lot of time and a lot of money here prior to the remodel, so I guess I should thank them for saving me money, LOL! I cannot conceptualize me ever liking this "concept" location and just wish they would get back to the basics!
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December 2019 by Eric S.
I give Target 5 stars because I know 98% of the stuff in my house comes from that store and I like my stuff, but on the other hand, I kind of want to give them 1 star because they take all of my money when my wife goes there! In all seriousness, there's nearly everything we need at one store and that's great because it is a time saver. I don't do change so well so the new remodel hasn't been my favorite but it is what it is. I do like that the store is almost always super clean and the people working there seem more helpful than other places. They can keep taking our money I suppose.
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December 2019 by Sara M.
Had to make a stop here when we got to flag to grab a few things for the day. There's plenty of parking and was happy to see a Starbucks when we walked in. Of course we had to grab some drinks and then got our shopping on. Walking through the store it was clean and we found exactly what we needed at a great price. I prefer Target over Walmart any day and always find the stores are clean and plenty of friendly associates ready to help if needed. Checkout was quick and easy and we were on the road again!
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November 2019 by Liz M.
I frequent this Target about once a week to re-stock my baby items (diapers, formula, cute onesies on sale, etc). Yes, it's a very busy location, but that's because Target in itself is super popular AND this is the closest walkable grocery store to the university. So, of COURSE it's going to be busy! Just prepare yourself for it and be open to the fact it might require some patience. Since the re-design, I think it has a very sleek, clean look on the inside. They have a Starbucks and a mini café on the inside, as most Targets do. This location also has self-check out, which is great for quick service. Take a tip from me if you want your Target stuff but don't want the hassle: Download the Target app, create an account for free, and you can browse items that are in stock if you choose the Flagstaff location. It will even show you what aisle your item is in, and how many are left in stock. Even better, and honestly this is what I do: download the app, fill your cart with items, select "Drive Pick Up", and check out/pay with your app. You will be notified when your order is prepared; they say this can take up to two hours, but I've never had to wait more than 40 minutes to be notified that my order was ready for pick up. Then, just drive to your Target location and you can park in the dedicated front parking spaces, and a Target employee will walk your order out to your car. All you do is sign and go, you don't even need to get out of your car. This eliminates any parking issues, browsing for stock issues, line/payment issues. It's an amazing feature, especially for somebody like me who hates having to lug her newborn in and out of the car for a few essential items.
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November 2019 by Brock E.
I loved the old Target. I have went a few times now with the new layout and product selection and it just isn't working. The layout is simply AWFUL. Things aren't placed where they make sense, and there is a long wall blocking off the back sections of the store from the middle making you have to walk around (and subsequently do more shopping) to get to the back. Target used to have a lot of nice and inexpensive tv stands and home goods. All of that is gone and there is now a tiny home section in its place. Several other products previously found here are no longer. If this is "progress" for Target, well, it's time for me to spend money elsewhere.
