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March 2024 by Shelly M_Jim
Store employee
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February 2024 by Les R.
This where you want to get your auto parts. Their customer service is great! I'm so impressed they know what they are doing, they are knowledgeable, extremely helpful. I needed 2 batteries for my diesel truck, they have 2 stores and they both just carry one each of this style battery, they called ahead to other store to have them pull their battery and said it will be ready for me with my name on it. I got there and it was there just as promised with my name on it, so impressed with this store. I would not go anywhere else thank you for your outstanding service.
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January 2024 by claire bishop
The fellow with the red beanie today (1-29-24) is the best parts man ive dealt with in Flagstaff (plenum bolts Nissan 4.0)it's actually the farthest parts store from my house but I'm gonna go there from now on for better service
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January 2024 by Pete Toone
Joe went out of his way to help find the right part. Really appreciate that.
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January 2024 by Robert Waller
They fixed my wipers for free
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December 2023 by milt
Nice personal
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December 2023 by Kumar Lane
The Joe guy said “he sold another wrong part” to a customer. Smh I wonder how many wrong parts he sold.
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December 2023 by M. Black
Nice folks, helped me with my camper battery and windshield wipers. Thank you!
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November 2023 by Mark Y.
Just a big shout out to Charles at the O'Reilly's on 66. Man I needed just one part to finish my front ball bearing but all the kits that was there didn't have it. So Charles said follow me,! So long story short he had the tool that I needed one mechanic to another was awesome so Charles man keep up the good work man.
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November 2023 by Equipment Liquidation
Needed a power window motor, it was featured online in store available for 1 hour pickup for $42 .... I just go to the store to get it and the only one you can get on a walk-in basis is $99 and a refurb at that... guess I could've ordered the $42 one & come back in an hour, It's clearly there in the store ..... But I'll be dam*ed if I'll play their crooked little game.I just went online to rockauto and ordered a better quality unit for $27. It's a third car, I can wait, but O'Reilly is clearly in the business of ripping off people who just walk-in & are most desperate for the parts!
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November 2023 by Michael Dyer
I made 3 trips to this place to get 4 seals and one set of brake shoes. First the seals were wrong, exchanged those and two of those were wrong. I called the store and somebody said they ordered the correct ones to be there the following morning. I went back the next morning, no seals. Nobody knew anything. While there, I exchanged the brake shoes that were wrong only to get home and find that the exchanges were wrong. The big issue here is that I live 98 miles from this store. So far I’ve done around 600 miles in 3 trips and still don’t have the right brake shoes. I got the seals at Napa because a knowledgeable man there matched them up by measuring the original, which I guess O’Reillys people can’t do. In the future, I’m sticking with Napa and Summit Racing. I have to wait for Summit to ship,but they get it right. Done with Oreillys.
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November 2023 by Andrew
Please hire more associates! This place is always packed and understaffed!
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November 2023 by Coaching*by*Daisy HealthyHealingHappens
It's pretty good ?
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October 2023 by John Jasper
Marcel was very kind and extremely helpful. Way cool ?
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September 2023 by Mark Wright
They went above and beyond to get my part