“Carlos helped me pick out a great phone!!! I got the Moto g 5g 2023! Woo!!!!!!! Excellent, friendly, thoughtful and informative customer service 10/10! Would shop again!”
10 AM - 7 PM
4650 US-89 Suite B26, Flagstaff“i had a great experience at this location, Caleb helped me out and was very patient and answered all my question! he even stayed after the store closed to make sure we were satisfied with everything.”
“I am thankful to this Cricket location… Lex and the other coworker did a *fabulous* job helping me after my phone (and wallet) was stolen. Lex helped me get the new phone going again and trouble shoot issues. They were quite professional, lighthearted, and kind during my time of upset and intensity. I always drive to the Flagstaff Crickets from Sedona, because the one closest to me in Cottonwood is awful and not even there in hours they are scheduled to be.This location, however, gets a huge kudos!”
“Recently stopped in to transfer service from T-Mobile as call quality and connectivity have gotten progressively worse. The two gentlemen working were incredibly kind and knowledgeable and there was no lapse in quality despite a full room of people they were attending to. Daniel helped my boyfriend and I with our phones and was funny, fast, and made us feel like we were truly getting the best deal. Would recommend this location to anybody needing support.”
“After 31 years with Verizon, I just moved over to AT&T and I am so glad I did!
The store manager, Matt is absolutely incredible!! He spent two hours with me helping me to set up my account and making sure that everything was in place and Perfect! If the company is as helpful and determined to offer excellent customer service as Matt offered today, I will never need another cellular company. Not only is Matt extremely knowledgeable of the products but also very aware of the companies policies and perks. I have never seen anyone so determined to make sure that everything was completely setup ti my satisfaction and that I was happy. Customer service is a priority for Matt and I so appreciate him. Done”
“Jake was extremely knowledgeable, helpful, and patient. He answered all of my questions and explained all of my options. This was the best experience I have ever had at Verizon and I left feeling confident in my purchase. Thank you Jake. You made a usually stressful decision very easy.”