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January 2024 by Kimberly Horning
My husband and I bought a Beauty Rest mattress four years ago and wanted the same mattress in a king size. The manager, Steven was super helpful, extremely knowledgeable and made the entire purchase easy and fast. Thank you for your great customer service!
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January 2024 by Tony Sansone
Ryan was great to work with: he was very knowledgeable and accommodating as we asked lots of questions and took a while to make our decision. He was not a pushy sales guy and really wanted us to be happy with our purchase, would highly recommend him.
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December 2023 by Maddy Molzahn
This place is great. It was our first time buying a mattress and our sleep expert Kris was amazing. Not only did he get us a great deal but he made the process completely painless. His calm presence relieved our anxiety as he walked us through the process to find our perfect mattress. He also took the time to educate us about the differences in mattresses for next time! Amazing experience.
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December 2023 by Joe Potter
I just moved to the area and the furniture I bought my bed and mattress from didn't let me know that I needed a box spring. I walked in Mattress Firm and both employees were very helpful and got my a delivery day within 2 days. It took less than 30 minutes to get me ready. Will use again!
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December 2023 by Chris Lacy
What a great experience! Our sales person was Shalom, and she was wonderful! We walked away very satisfied, and will be customers for life! Thank you for providing such wonderful customer service!
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December 2023 by Jeffrey Schwartz
I selected my mattress out of town and ordered it through the Flagstaff store, which is the closest location to our second home in Sedona. The process was simple and I was pleased to be told of credits from the purchase of the mattress that I could apply to delivery and accessories. The agent at Mattress Firm who took my call was very helpful in reviewing the process of the mattress delivery and the accessory options. My experience at Mattress Firm was excellent.
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December 2023 by J Bowen
We came into the store about 30 minutes before closing in search of a low priced and in stock mattress. Jaylyn was super friendly and extremely helpful. She made us feel like we had known her forever. We purchased our mattress, and highly recommend talking to Jaylyn if you visit the store.
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December 2023 by Roger Teague
Shalome and the Mattress Firm Flagstaff team are exceptional! They listen and work hard to match you to a mattress that fits your needs. No high pressure sales…just a simple focus on providing the best customer care experience possible!
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November 2023 by Charlene McIntire
Shalome was very knowledgeable, pleasant, and efficient. She managed to take care of us as she was finishing up another customer and we all left happy!
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November 2023 by Brandon Jones
Kris was very helpful during my recent search for a new mattress. He is very knowledgeable and patient, listened to all of my questions, and provided insightful answers. Thank you Flagstaff Mattress Firm for the excellent customer service - you are the best!
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November 2023 by Nina Bryan
Great sales people especially Stephenwho was extremely patient with me while I made my decision. Stephen was extremely helpful and informative of which bed would meet our needs. I probably came in 3-4 times before I actually pulled the trigger and bought the bed. Stephen remembered and and still took the time to answer my questions. In the end I got a great deal and I'm extremely excited.
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November 2023 by IN DA SKYZ
Jaylyn and Shamon were fantastic! I apologize as I may have misspelt their names. They were Incredibly knowledgeable and guided us to the best mattress that met our needs.Thank you and have a wonderful day!
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November 2023 by Kelly Rowell
Excellent customer service. Knowledgeable sales person, not trying to sell most expensive for commission. Many to choose from.
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November 2023 by dj's Wild West Junction
Kris was outstanding. Very helpful and informative. He spent a good amount of time with us and answered all our questions. What he didn't know he found out. Everyone there is friendly and patient.
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September 2023 by Amy DeAngio
We had a pleasant experience shopping at our local mattress firm! Our salesman Ryan was very helpful when showing us the different mattress’s within our budget!!I I recommend shopping there, & especially letting Ran help you with your needs!!
