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August 2023 by Sydney Jackson
We had gone in for a trim and it took 12 minutes to do and it cost $40! We had thought it would finish with a blow dry but that costs an extra $15, My hair came out sopping wet and oily. Not happyService: Hairstyling
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March 2023 by Rlee Coppedge
Bec did so amazing on my hair! It took awhile but it looks absolutely amazing and she is awesome!! But while I was there some one named Ivan did a bang trim on my mom, he hurt her with the brush, started cutting before she even told him exactly what she wanted, they were wayyy to short for bangs and completely ruined. And when she stoped him he was still really rude to her. 5 stars for bec 0 for ivan.Service: Hair coloring
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October 2022 by Alex Jacobs
Review is for Tanaka, who cuts my shaggy hair. Always nice, efficient, and has an eye for making the cut fit the person. The Salon itself is old, but nice enough otherwise. Thanks.
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October 2022 by Tiffany Lee-Yazzie
My hair came out so beautiful!!! Taylor K did an amazing job. I'm so obsessed with my hair. I was able to book same day appointment AND I was brought back sooner than scheduled time. 5 stars ?Service: Hair coloring
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May 2022 by Andrew John Jr.
Very poor communication, which lead to our appointment being mislabeled and set for a different time. Tried to correct the Salon's mistake only for the original appointment to be booked. So, I guess another salon it is. Bummer.??
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April 2022 by Jen E.
Horrible customer service, receptionist had an attitude and ROLLED HER EYES when I checked in. I waited 25 min past my appointment time, without any communication from the staff who intentionally ignored me when I attempted to ask for what the additional wait time would be, before deciding to take my business elsewhere. As a stylist myself and corporate salon manager for 20 years, I find this experience unacceptable!
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February 2022 by Devin S.
Let me say this first, I wanted to be a regular here. So Saturday, 2/26/22 I had an appointment @3:30 PM. The stylist got done around 7:30 PM. I thought perfect timing because I was planning on grabbing dinner. I quickly looked at my hair and it looked fine. I said my thank yous, paid and tipped $100 and went on my way. When I got home, I noticed my hair! I was trying to stay positive about the outcome and even tried to change the separation of my hairline to see if I could fix it. After many people telling me that my hair looked horrible I called the salon and spoke to the manager, who told me he would tell the stylist so I could come get it fixed. I asked him if a DIFFERENT person could fix my hair, not the person who messed it up in the first place. He then says "if another person does it, we're going to have to charge you again." I then tell him that I just want my money back. After being on the phone, I just decided to have the stylist fix my hair to avoid paying more, finding someone else, booking another appointment and walking around with my hair. Horrible decision!! I honestly didn't want to leave a bad review but other customers deserve to know. The pictures speak for themselves! I made the decision to go elsewhere. Oh and the manager, bless his heart gave me a refund but I didn't bother to ask for my tip money back. I just wanted to get out of there!
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June 2021 by Winnifred Peters
My stylist is excellent and fixes my hair to my liking.
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May 2021 by Andrew Kerley
Great service always! Thx TB!
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April 2021 by Michelle Maloney
The beautician was outstanding! Very friendly person.
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March 2021 by Deb Z
Zero customer service. They mis-scheduled my son’s appointment and took zero accountability for their error and treated me like I was the one the one in the wrong. I even have the voicemail that confirmed the appointment time and was told by the manager that I could reschedule for a different day. I only go here because of their expanded hours; it is hit or miss whether you will actually get a decent haircut.
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February 2021 by Jamie K.
Amazing! I love Savanna and she did an amazing job on my balayage and did an Olaplex treatment as well! Absolutely love my hair! 10/10 recommend getting your hair done here!
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December 2020 by Christa T.
Savanna is a great stylist she does a great job on men's cuts as well as awesome color and women's cuts.
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February 2020 by Gail B.
I wish I could give ZERO stars. I took my daughter here for a basic express cut. Just a shampoo and cut. The stylist told my daughter she needed a blow dry, which I did not agree to, then she charged me for it. Fool me once shame on you, fool me twice shame on me. Damn if it didn't happen again. I took my other daughter in for a cut and a color. That was it cut and color. Her hair isn't even shoulder length, but they charged me a long hair fee, plus 32 dollars for a hair cut that didn't happen, and 10 dollars for having it curled which I didn't ask for! What the hell? Jcpenneys is full of theives!
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January 2020 by Carolyn Geraci
No hoodies for plus size women. I found one jacket. It was too long.
