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December 2022 by Allix Goldhahn
FIIT Nation classes were great when I was going. However, trying to cancel was super difficult. The first time I went in to cancel, the entire lobby was full of people and I had to explain in front if everyone (coaches and members) why I was wanting to cancel and got quite a bit of grief from the coaches in the lobby at the time for it. They may have been joking, but the last thing someone needs when cancelling memberships are people trying to convince them otherwise as it’s already a difficult thing to do when you have to come in to the gym to sign the forms. They wouldn’t take me into an office once I said I wanted to cancel and therefore I had to explain my reasons (being in a car accident) in front everyone. I have super bad social anxiety especially with something like this and the manager convinced me to just stall my membership due to my reasoning being I just could not use it for a couple months. When I went in to cancel just recently, the manager told me that I did not give a long enough notice, even though when I checked previous payments going through on the 25th, he said it was the 23rd (which is the day I went in to cancel) and I got charged a full price membership of $140 for another month. Not very friendly when it comes to cancelling at their gym and they make you come in to sign forms. Overall, the gym is fine but customer service is the number one reason I would not choose to go back.
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November 2022 by Flagstaff Local
FIIT nation has taken my fitness journey to the next level. The coaches (Sydney, Travis and Jacob) all have amazing energy and are very motivating! The childcare is a great option as well if you have littles. You won’t be disappointed!
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November 2022 by Cynthia Gonzalez
Please think twice about joining this gym. It was good at the beginning but all the good coaches left then, I was no longer able to keep going to the gym because of work and school sports for my kids and just life in general so I canceled my membership back in May and was told I would only be charged for June at a prorated rate….. welp… I’m still being charged. I’ve been told I never filled out the cancellation form (which I did) and if I did it is no longer on file because the previous staff misplaced it. It’s nowhere to be found. I’ve called and asked for them to email me the form AGAIN but have yet to receive it. I called and was told by one of the coaches that my membership was cancelled and asked for a confirmation of cancellation and haven’t received that either. When I go in (after work) no one is available because only one coach is in and he’s doing a class. No phone calls are ever returned. Its like once your in you’re not allowed to leave because you have to jump through hoops to get your membership cancelled. This place is a nightmare to deal with. Oh! And all The good reviews that are up about the amazing coaches……..Those coaches are no longer at this gym.
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November 2022 by Corryn Smith
I've had gym memberships to various gyms in Flagstaff over the last 7 years, and FIIT Nation is by far the best hands down! I love being able to go to the gym after a long day at work and not think about what exercises I'm doing. The coaches bring in lots of energy, and an hour doesn't seem that long! The unlimited pass is expensive but totally worth it. It's not Planet Fitness - - you get what you pay for! I highly recommend FIIT Nation!
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November 2022 by Stevi Rae
Worth the price tag ! Do it ! They took away child care - huge negative for me personally- but lots of class times available.EDIT: NO longer offering child care led to a bit of an exodus- I feel like the Mom demographic in a gym Is under appreciated and I would still be a member if they could have that child care/play rooms option.So much employee turn over left a bitter taste in my mouth- some great employees came and went - and as the customer who is supposed to know and like the coaches and staff- it was off putting to meet a coach- share your health journey - and then have to do it again and again after that in order to feel like this was a partnership and not just a group fitness class. I wish the owner was a little more friendly when in office - it was obvious to customers like myself , how stressed he is about this location. I hope to see this place find it’s footing with flagstaff clientele and their own staff.
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November 2022 by Lauren Adoram-Kershner
Worth the time and money investment. My SO was a trainer for a long time, as a result I am comfortable creating my own workouts in any gym setup. I won a month in a raffle and decided to try it. I did not expect the amount of relief I felt not having to plan workouts, set up my weights / guard my machines, etc. The fact that you can just come in, be energized by your fellow members and the coaches, keep up an amazing pace, and you don't have to set up a gosh darn thing?! It is incredible. If you want to focus on your physical health, it really is worth it.
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November 2022 by Amanda Carstens
FIIT Nation is an amazing place. I am a faithful 5am attendee and I can’t recommend it enough. Everyone is so kind and encouraging, the workouts are challenging but the coaches will help all fitness levels find the right modification. It is my “me” time as a busy mom. Just go, you won’t regret it.
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November 2022 by Stephanie Wiebe
I am obsessed with FIIT Nation! I have been a member since January 2021. The coaches are motivated and determined in helping me achieve my personal fitness goals. I have also done personal training sessions with Travis off and on for the last year. Travis is well trained, knowledgeable, and experienced and takes the time to explain everything and makes sure my form is correct. FIIT Nation is worth EVERY penny!
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November 2022 by Christina Smith
FIIT Nation has been a game changer! I started one year post-partum and I love it! Travis pushes me every class to be better. I am stronger and so much more confident! I love that I can trust leaving my little one in Kids Club. Allie & Jason are great with my daughter and it takes away the mom guilt of leaving her.I can’t imagine not having FIIT Nation!
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November 2022 by Kate Madigan
The energy at FIIT Nation Flagstaff is catching! The staff does a fantastic job of making all participants feel welcomed. I appreciated the individualized support while completing the circuit training exercises. Definitely an amazing establishment with great people!
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November 2022 by Sierra Benson
I started about a week ago. I was super nervous about getting my moneys worth and how the environment would be. 10000% worth every penny. I always feel so welcomed, the trainers are amazing and make me feel comfortable even when I feel stupid doing something. It’s been about 4 years since I was in amazing shape and I can already see and feel results and know that this stuff really works!
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November 2022 by Richelle McGuire
This gym doesn’t even deserve one star. They are THIEVES. Do not support their establishment. They have horrible management & can’t keep the same manager for long which makes the training of their employees terrible & inconsistent.When I was pressured to sign up for a month to month membership after taking a free week long class package there, I told the trainer that I would be moving out of state soon. He ensured me that I would have no problem cancelling my membership.Right before I moved, I got COVID so was isolating at home & couldn’t physically go in to the store to cancel my membership so I called. The manager was out of town & I was told that they would call me whenever they were back. They never got back to me. So I called a week later after I was charged for a new month. We played phone tag for over a month & then I finally requested a email. It took them weeks to respond to my email & by then my account had been charged AGAIN (2 months now) after not using their services & trying to cancel.& now they refuse to give me a refund. Absolutely ridiculous & so unprofessional
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November 2022 by Amy Auble
I've been going to Fiit Nation for six months now and it's the best! The coaches are encouraging and knowledgable and there is a great sense of community. It's helped me create and followthrough on fitness goals!
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November 2022 by kelly roberts
I absolutely love FIIT! All of the coaches are amazing! They are all full of energy to keep you motivated and always work with you to make sure your form is correct.
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November 2022 by Karla Kelewood
I absolutely loved the class! It was fun and it will definitely push you to do your best. The instructor definitely kept me motivated to push through. It is a must to try out.
