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February 2024 by Hope G.
We were traveling from Texas to California when our tire blew out. We made it to Discount tire. They were fast and easy to work with. John was really awesome. I told him that my tire was wobbly and he tried to save me money where he could, but I ended up getting 4 new tires with a spare because of the service! Very satisfied, we got in a few minutes before they closed and they helped us out of a bind and got us back on the road safe and sound.
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February 2024 by Ben & Heidi Werdal
We were visiting the USA and driving a rental when our tire blew. Staff at Discount were super helpful in navigating the rental situation and got us back on the road quickly.
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January 2024 by Richard Di Cato
Always had good service, fast and on time.
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January 2024 by Robert Waller
Bought new tires...needed to return to get pressure up to proper range. They were 30 pounds less than required, setting off the tire pressure alarm
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January 2024 by Mark Dawson
I arrived a few minutes before my appointment time, was helped immediately, and they actually got my truck in ahead of schedule. I was back on the road very quickly. Both of the employees I interacted with were friendly and professional. I've been a happy Discount Tire customer in the Phoenix area for around eight years, and my experience is almost entirely positive, but this was the best yet. Good to know I'll get good service in Flagstaff too.
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January 2024 by Jamie Yolanda
Thank you to Bryan for the GREAT service and getting on my car asap
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January 2024 by Christian Tillotson
Mario and his staff were exceptional. We were in the middle of a 16 hour road trip. We had a leak in one of our tires and took it to another tire shop a couple hours earlier, where we were told there was no leak, just low pressure. Turns out it was a valve stem issue which Discount discovered and fixed right up. Even on a very busy day, we were in, out, and back on the road within an hour. Thank you so much!
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January 2024 by Davncin Gilbert
Staff is nice, service is fast: (six tires mounted/balanced in an hour). My only issue is maybe they're TOO fast. My hub cap retainers were loose, and when I drove off the lot, I hadn't gone a mile before hearing a handful of wheel weights fly off. A little less speed, and more focus on getting it right the first time would be my recommendation. (at least one guy was literally running from job to job.)
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January 2024 by The Wu
I HIGHLY RECOMMEND this tire shop for your tire needs! The management team is fantastic to work with. Brandon (manager) and Brian (assistant manager) have been helping me with my tire needs for many many years. Good local people who cares about their customers and the shop they work at. Shop is ALWAYS clean and well organized. The road hazard warranty is a must! Every set of tires I buy I get the warranty. The warranty is worth every penny and more!Update… manager called. I went back in to chat with them in person. They took care of my concerns like I knew they would. I WILL continue to be a customer to our local Discount Tire because of the staff! Thank you everyone who was involved in my concerns.I have been a customer for a long time (probably since year 2000). It is usually a great experience. Today my mom waited for 2 hours just to be told the tires were not in a good shape for rotation and balance. I thought they look at the tires when you check in and at this point they should advise you they can't do anything with it and not 2 hours later. Its a 3 star for now since I was not able to make it to my mom's to look at the tires yet. I will update my rating after I look at the tires to see what they are talking about.
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January 2024 by Matt N.
Super friendly, professional, and knowledgeable employees. They helped me out immensely after the same tire was punctured twice in one month. I highly recommend this place.
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January 2024 by Syro Whiterock
Took my vehicle into discount. I trusted this company for a tire repair. They kept the vehicle for about 4 hours. When they were finished with the job, I was ready to leave an noticed the rear bumper had a dent. Notified the worker immediately, manager came out took some pictures. I filed a claim stating that I did not bring it in like that. Claim was denied by whatever company Discount uses. Please be mindful with selecting Discount. I am disappointed but apparently their fault was mine alone. Thanks.
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December 2023 by Matt N.
Very friendly, knowledgeable, and professional employees. They helped me out immensely after the same tire was punctured twice in one month (after years and years of no tire issues.) Can't thank them enough!
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December 2023 by Eckart Kessler
Outstanding Customer Service by every single Employee.
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December 2023 by Yarnell Chee
Crew was awesome! I had selected the tires more for highway use rather than getting all-terrian tires, Paul was great help ordering BFG's for my vehicle. Unfortunately they won't arrive until Wednesday, but arrived early and got me in right away! And big thank you to the crew that had to put new tires on and put the old tires back on AND put my new tires on again! Thanks again!
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December 2023 by Jennica Felsted
Bailey was so kind, helpful, and knowledgeable! Oh and also patient with our questions! This discount tire location is my new favorite!
