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February 2024 by Barry Grumbine
Off my old beater, I mounted two tires on wheels and took them to Discount to get balanced. They did it no problem. Just beware they charge $40 for a "4-wheel balance" even if you only take in 2 wheels. Next time I'll have to take in all 4 at the same time.
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January 2024 by Marta Ramos
I was on vacation and my car had a flat tire and since I didn't have an appointment I had to wait 2 hours. Two hours wasted with two children crying in the car. They explained to me that they did not have staff and that I did not have an appointment that I had to wait.
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January 2024 by Jordan Graham
Would put zero starts but can only put one star. Went to this location about a month ago for a flat repair. No issues great service, I returned again because the tire started leaking again. This visit I was informed they could not dismount or remount my tire onto the assembly (after having my vehicle for an hour). When I asked the difference between this visit and last i was met with the response "I don't know". When I went to my truck another tire (not related to the visit at all). Was completely flat sitting at 0 psi. The valve core was taken out. I was then blamed for doing so myself rather than being provided with any reasonable explanation as to why the core (which needs to be manually removed) was taken out. All of this just for the salesmen to try and sell me on either all 4 new tires or wheels, Due to a cracked wheel. I took it to Big O the next day, the wheel is fine... no cracks. I have been a customer of discount for many years but this by far was the most terrible experiences and the worst I have ever had at a discount tire.
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January 2024 by Juan Morales
Bad experience and long wait of 2 hours to repair a wheel, I came to visit with my family to see the snow and enjoy the landscapes and to return to Phoenix I experienced the poor management and attention of this business, I rate them very bad.Bad experience and long wait of 2 hours to repair a wheel, I came to visit with my family to see the snow and enjoy the landscapes and to return to Phoenix I experienced the poor management and attention of this business, I rate them very bad.
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January 2024 by Lou B.
Just curious. Do they tell everyone they need new wipers? Otherwise, they have been good. I especially like the free tire fill ups. I always tip the guys.
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January 2024 by Jack D.
If I could leave more than 5 stars I would, I just wanna start my saying a huge thank you to the staff working tonight. Me and my girlfriend were snowboarding all day and when we came back to the car the tire was flat. We had to get back to queen creek Arizona. My tire is from Big O so I was calling every single one in the area to see if they could help me because it was only like 4 months old. Both locations said they could not help me due to them closing in 30 min. So I called discount tire and explained my situation and they said to come in. Not to mention they also closed in 30 minutes. So I rushed over there and they got my car all finished up in no time at all, everyone was so friendly and definitely made the crappy situation way better knowing people really cared. Long story short is discount tire is the way to go, they just simply care more. Also I didn't mention that they stayed 45 minutes after close and on top of that didn't charge me for the fix due to it being simple. I just can't thank these guys enough, I didn't get their names but this place is just amazing. Thank you so much Discount Tire Staff, you guys really saved me some stress.
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January 2024 by dean voigt
These guys are the best!! We called from 100 miles away when we discovered a leak in our truck tire while pulling our 5th wheel. After setting up at the campground I stopped by before closing with the flat tire and wheel. Everyone was so welcoming. Tire was ready next morning. Communication by text was perfect. They mounted the tire and the spare back on the truck which I really appreciated. Best of all. No Charge!! I had only had the pleasure of ordering tires online from them as they don't have a location near me back in St. Louis. Highly recommend!
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January 2024 by Lisa Shea
Wonderful, friendly, professional staff. These guys have taken excellent care of us and our tires for over a decade. I trust their recommendations. I love the warranty service!!
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January 2024 by Yenory C.
My friends and I had issues filling the air in our tires after staying overnight in flagstaff so someone suggested we come here and we were so pleased with their service! We went to the air center in the back of the shop and got our tires filled within 5 minutes. The staff is also very friendly !
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January 2024 by Kevin McIntosh
Nail repair, 15 minutes of looking me up to see where I bought my tires. They are from Discount. Told me to go get my certificates, I just wanted a nail fixed. Discount never even offered a price for repair. So there are nonperks. They are pointless. Wal Mart level service and mot worth it
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January 2024 by Jake Arledge
These guys are honest and will genuinely help you out. Big O said they couldn’t patch my tire and wanted 389 bucks for a tire that discount sells at 129 bucks. Can’t recommend this discount more and avoid Big O at all costs, unethical crooks
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January 2024 by David Rangel
Great ,and fast service.
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January 2024 by Harsha R
No interest to help or even look into the problem, but they only want to sell more. Really bad experience with a flat tire, which ended up damaging the car and tire even further. Worst experience
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December 2023 by Shelley J.
Ron (the manager) took care of my issue today - I really appreciate it! He overheard my conversation and told his employee to take care of it. I feel much safer now! These guys are the best.
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December 2023 by Ian T.
Stopped in without an appointment to replace a blow out. Super friendly staff with extremely quick service.