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January 2024 by Dean Wirtz
The staff went above and beyond to help me when I forgot to pack the power supply for my Cpap. They located a power supply immediately and saved my weekend. Excellent service!
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November 2023 by Tom Brown
Fantastic experience. Couldn't have been more helpful.
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October 2023 by Raymond Taetle
I have tried to do business with this facility twice. On both occasions, they required a prescription for oxygen or cpap supplies available on line from Amazon with no prescription. The one time I did comply, the item was sold at a greatly inflated price.
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September 2023 by Sandra Hatcher
From the time I have been purchasing medical equipment, oxygen tanks and all needed medical supplies from Allmed in Flagstaff, Arizona. The equipment I have purchased is high quality and durable. I was also helped to engage my mom's insurance to help pay for certain items that she needed. That was a load off of our minds.I have never had a bad experience with Allmed in Flagstaff. Quite the opposite in fact. Paul, who is conscientious, honest, professional, and compassionate, (I could go on, but I hope you get the idea of how understanding he is) goes out of his way to ensure my mom and I have everything that we need for Mom's safety and comfort. We live 35 miles away from Flag and still we have had oxygen tanks delivered to us when we had an emergency.The men that work with him are great also and have the same attributes. I enjoy talking with each of them when I go to the store for supplies. If I go in with a "not so good mood", I come out with a smile on my face and a happy heart.Alfred is kind enough to share his writigs with me,and ensure that I have the supplies I need and I always get a speedy and accurate check-out.Andrew is willing and ready to lend a helping hand to whomever may need it, fellow employees and customers alike. I enjoy horse stories and Andrew is very knowledgeable about the "West".These three men are personable, relatable, caring and knowledgeable about the equipment in the store.Thank you, Paul, Alfred and Andrew!Sandra
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July 2023 by Dee D.
It's unfortunate when year's old, bad references affect new, effective management. Old reviews were not good. I was treated so politely and helpfully over the phone, I drove from Prescott to Flagstaff for what I needed. I want to share my wonderful experience with All-Med Equipment & Services. My husband had a new CPAP machine and had only worn it for a few weeks. He left the mask on the nightstand. Our dog must have been enticed by the head-strap because he chewed it to pieces. It would seem like a simple thing to replace, but it was an hellacious experience, trying to get one. In the process, my husband wasn't sleeping at all, and his health was deteriorating . We tried Prescott Valley, three places in Phoenix to no avail for various reasons. We just needed a HEAD STRAP!! Our PHX doctor's office participated in the effort, calling All-Med Equipment & Supplies in Flagstaff. They told me I'd really like this medical supply store, giving me the phone number. I immediately called and spoke to Paul Bremer, Branch Manager. He was warm, kind and answered all my questions. I didn't know the brand name of my husband's CPAP machine because I was in Munds Park and he was in Phoenix. The machine was in Prescott! Paul Bremmer said he knew he could make one work to fit his face mask and to bring up the machine, if possible. We were elated! The following week I showed up at the store on Fourth Street in Flagstaff. It's in a strip mall just before you reach Sonic, heading north. There's good signage on store. I was warmly greeted by Alfred, a Field Technician. He introduced me to Mr. Bremer, who also warmly greeted me, remembering exactly who I was and my need. He went to work on the head strap. Within a few minutes, with a big smile, he returned with a new strap that will work perfectly. They were as happy as I was that the problem was solved. Mr. Bremer said if anything didn't work with the machine, strap or mask to definitely bring them by and he would adjust it for my husband's use ability and comfort. Shop is very clean and everyone there was kind and helpful. It is new management, and if your experience is as good as mine, that will be your go-to place for medical supplies. I know it will be mine, regardless of the drive!
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July 2023 by Melissa Wuennenberg
This company came highly recommended. We needed a scooter for a camp for a teen with a chronic illness. We were told we would need to pay a fee due to having it delivered and picked up after hours and I agreed. Then I received a phone call asking if they could deliver during the week as they were closed on Sundays. I explained that due to their policy my daughter wouldn’t be there to except the scooter until Sunday and that’s why I had paid the additional fee. We were told that the scooter would be delivered within 20-30 minutes upon her arrival. It took longer which to arrive which was okay, but the scooter would not stay charged. There was very little cell service where she was and had issues getting an adult to come and assist her when it died before she reached her destination . She could hardly use the scooter because it wouldn’t charge and caused her to be late at several events which kept her separated from her classmates. Sadly we ended up having to pick her up before the week was ever over. I was instructed that she could have called them with the scooter issue but she could barely even communicate with me as I was a few hours away a no real cell service. Just very frustrating.
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May 2023 by Ashlyn Easley
The people who work here are very kind and respectful. I went in to buy my very first cane as a college student and they didn’t even bat an eye. They just helped me find the best color and style and make sure the height was adjusted accordingly.
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May 2023 by Karen Armstrong
They had exactly what I needed. Both gentleman were friendly and helpful. I have been there several times, and have always had pleasant and professional experiences.
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February 2023 by scott finn
We were traveling through Flagstaff and I realized that I didn't have all the parts needed to use my new cpap machine.I called first and then went into store.I spoke with the owner Randall as well as a couple other employees and they could not have been any friendlierTo my surprise they had all three parts I needed to get a great night sleep!Very competitive pricing. In and out in 10 minutes. They deserve the best review!
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January 2023 by Chad Seguin
Excellent service, the staff was knowledgeable and able to help me quickly. I paid directly, not through insurance, their prices were better than I can get through large internet providers.
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December 2022 by thomas long
The staff is pleasant, and they haven't screwed up billing my insurance
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November 2022 by Annette Utz
SCAM - you are better off going elsewhere and buying the equipment you need for yourself or a loved one.
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November 2022 by Chadwick Loniello
So happy! I am on vacation and my cpap mask broke last night. All-Med Equipment has the best reviews and the first place I stopped. Excellent customer service and they listened to my needs. Very polite! They were able to help me and I couldn’t be happier. They had the part I needed in stock. No need to go anywhere else. Thanks again!
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October 2022 by Fran Gore
Was in AZ on vacation and had some problems with my CPAP mask. I stopped at All-Med and Paul, the manager went above and beyond to get me taken care of. Thank you so much Paul for helping me be able to sleep well for the remainder of my trip. I highly recommend this place.
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September 2022 by Zara M.
Alfred, thank you for helping me find the perfect rollator for my dad and our unfortunate circumstance. We greatly appreciate your dedication!