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June 2024 by Sergio Casas
This shop was the only one available and willing to give me a break and rotor inspection, I’m passing through town and they are the best shop I’ve ever been too, very professional, knowledgeable and very courteous. If I lived in town this shop would be my go to place. I haven’t had an automotive shop give me a piece of mind. As gratitude for their service I highly recommend coming here over any auto repair shop. If you are a resident in Flagstaff you are very lucky to have a business that’s puts their customers safety before money. I’ve been to multiple big chain automotive repair shops and none of them come close to this place.
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May 2024 by Allen Calk
John was INCREDIBLY friendly. Very professional service. As someone in the industry, I highly recommend this shop.
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May 2024 by Nina Francisco
If I could give a zero stars , I definitely would!! Horrible. If you like getting ripped off and lied to then this is your shop! Stay far far away. You’re better off going to school and learning how to work on your own truck. I could do a better job working on my truck with no experience at all. I’m a 22 year old women with no automotive knowledge.
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May 2024 by Jace Hansen
Great customer service!
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May 2024 by B B
Dishonest and unprofessional mechanic. They DO NOT honor their warranty work or make any effort to make their mistakes right. They have multiple techs working on one vehicle (which was told to us by one of the owners)as well as overcharging customers for multiple parts…They got over $11,000 paid in full and I got a truck with a blown head gasket less than a month of getting it out of the shop. Absolute thieves! Avoid at all costs if you like your vehicle to run.
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May 2024 by RICKEY EDENS
I found them to be very unprofessional. The fact that they are refusing to replace warranted parts that were installed wrong on my pickup is unacceptable. For the price that they are charging and the service that they are giving. I have spent well over $9000. My truck still does not run right and they refuse to fix
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April 2024 by Joshua Meyer
I can't say enough about these guys. Super knowledgeable and transparent and helpful and great at what they do. I have used them for a ton of work on my '89 Bronco and my Durango and absolutely love everything about them. They feel like family and I trust them 100%.
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March 2024 by Rob Gallagher
Majestical (good for you if you get that reference). Yeah, my Jeep TJ was all over the place on the highway and they diagnosed the issue as the rear control arm bushings. They replaced those and it ended up fixing my Jeep's shifter shaking back and forth aggressively in 1st gear when I take off as well. So, bonus. Anyway, my first time there, but they do great work!
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March 2024 by Ken Havlicek
I have a Ram 1500. I wanted to have the front end lifted and leveled. I also wanted airbags on the rear. I checked around. Accu-brake was recommended. I went in to talk to them. I found them to be very knowledgeable. They offered sound suggestions. I felt they were honest. They did the front end and airbags. I have been very happy with the results. For sure would recommend them
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November 2023 by Mare Chee
Had parts we couldn’t even find in Phoenix
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October 2023 by Troy tortarella
Run as fast as you can. They left my brake reservoir loose and missing screws causing leaks. and soon after I left I realized driving down 6000 feet I had no brakes. The rear brake line they installed was loose. Thank god I am alive to share my story. I called to let them know what happened and still haven’t heard a thing.Service: Auto brake replacement
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September 2023 by Jennifer Slater
Excellent service and wonderful people!John and Jack have been so helpful, honest and kind. Guaranteed your car will be in good hands, with trustworthy people and great service. Best shop in town !!
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August 2023 by Bryan Douglas
John and Jim offer excellent service for an exceptional price. All costs are up front and reasonable.
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June 2023 by Jeff M.
Not sure why they aren't 5 star by everyone. If I could I'd give 10. I was in a jam with my Jeep, away from home in Flagstaff. I called everyone that popped up on my phone to find someone that could help me right away so I could finish my vacation. I talked to mobile mechanics, the Jeep dealer, and other big name shops. To a person, "take it to Accu-Brake Flagstaff" they are your best shot at getting it done. I called and talked to Jack, wow what a sharp and helpful person. I felt like I was talking to the owner. Learned later Joe/Jim is the owner and I told him he had done well with Jack. He said, "nope, he's just a natural." Anyway, they got me out of the jam so I decided to have them do an overall health check. And I was given pricing for "you really should" items, "you can wait, but eventually you'll need it" items, and finally a timeline for each. I went ALL in, picked it up and to my surprise it all came with a 12month 12K miles national warranty. I live 500 miles away, if I can drive any vehicle I have, it's going to Accu-Brake. 100% outstanding communication and service.
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January 2023 by Mary Ann
Had issues - Truck stuck in 4-wheel drive on a holiday weekend while visiting family. Had to be back to work in California by Monday for work. PANNIC! This place was highly recommended by a few people. So made our way to them and they took care of us within 24 hours. The whole staff is amazing, very nice, honest and knowledgeable and their craftsmanship is top notch and their prices were very fair. Thank you all very much!
