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February 2023 by Connie Garcia
The customer service was amazing and the friendly smiles were very welcoming. A special thanks to Jim.
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February 2023 by T Owens
Super knowledgeable and willing to help. Very professional and personable. Answered all questions and provided tips from years of experience. Definitely the place to go.
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February 2023 by Robbie N.
I have used this shop on three occasions now and it's been spot on. It does take a little long. I think it's just because the owner is the mechanic as well.
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December 2022 by Pamela Morgan
Needed a cable for my lawnmower. After hours of research trying to figure out which one to buy, then getting wrong one ordered and having to return to Amazon. I was ready to get a new lawnmower. I saw this website pull up and had hope again. Walked in and explained what I needed and after 2 minutes had the cable installed on lawn mower. Thank you so much. Will be back to get lawn mower tune up in future
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October 2022 by Jason Stromberg
Had my generator repaired here. Very satisfied with the customer service and the work done. I would recommend and would come back. Thanks to the owner!
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September 2022 by Dan Lucero
First timer and service was beyond good I would highly recommend.
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August 2022 by Danny E.
After reading the one star reviews, I had to leave my rating. We took a Champion generator to Surprise Lawn and Garden as it was having difficulty with hot starts and leaking oil. They ended up rebuilding the carb and replacing a low battery, as well as pin pointing the leak. The price for this service was REALLY good. Over a year later, and our generator is still TOP NOTCH. Fires up quick every time, and works like brand new. Surprise Lawn and Garden does excellent work! Now, what you won't get from them is instant turn-around. We were in no rush to get our generator back, so it didn't bother us. If you are looking for speedy service, then you should manage your expectations. Everything is nuts right now, and the timing/customer service here was well within reason.
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August 2022 by cisco calzada
DONT WASTE YOUR TIME GOING HERE. They will lie keep your stuff for months, steal your parts and won't even bother to give you your deposit back.
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July 2022 by Theresa N.
We are very pleased with the service we got from Jim at Surprise Lawn and Garden! Trying to find a lawnmower repair shop in Goodyear was next to impossible...One place in Glendale still had their website showing current when in fact the business has been gone for some time....Another was in a sketchy neighborhood done out of a carport...No thanks! Jim's turn-around time was amazing and the additional instructions he gave us will keep our lawnmower working perfectly for many years! Thanks so much for the great customer service! Tom and Theresa Nance
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July 2022 by angie c.
If I could leave 0 stars I would . DO NOT and I repeat DO NOT bring anything to this place . They are dishonest and steal from you . We brought our lawnmower 2 months ago . We were told on multiple occasions it would be ready by next week then the week after and so on they kept changing the date . We finally got tired headed on over to pick it up. They told us the bag was missing from the lawnmower when we dropped it off when it wasn't . They didn't give us the deposit back nor did they replace the bag that they lost . They didn't even fix our lawmower even after having it for 2 months . The owner just said " Too bad" . DO NOT WASTE YOUR TIME OR MONEY.
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July 2022 by Jeff Mackey
They had the part I needed and great service.
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October 2021 by A B.
My husband came into the shop looking for a very specific part to our lawn mower. The owner didn't have the part in stock so he went to his items he was working on and pulled the part from an old lawnmower and just gave it to my husband for free! What a guy! Highly recommend this business
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April 2021 by Derek Gonzalez
3-4 weeks for service
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December 2020 by Gina Haddox
3 to 4 week wait on repairs due to them putting tools without warranty in que before fixing the tools with warranties. Not happy
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August 2020 by Manny Gonzalez
This place has been here for quite a while they know what they're doing sometimes they just get overwhelmed you just need to have patience that is all.
