-
December 2023 by Lance Leroy
Beware if you buy a extended warranty on your RV from Compass. We bought over $6,000 worth of warranty from Compass which didn't cover the gray water pump on the day that we brought home the RV after we bought it. Unbelievable! RV Arizona told me they would reimburse me for the fix after our local RV shop fix it. They did not. During our first trip out we had the dash AC go out. We found one of the biggest repair shop in town to fix the dash AC when it was 117° outside. Found out that garage which fix the AC won't do business with Compass because they have had problems with Compass not getting paid by them.So much for a $6,000 warranty that doesn't work for you. I canceled my warranty after our first trip and got our money back (89%) that was owed to us after 5 months of useless coverage. Overall the RV that we purchase through RV Arizona we love it.
-
November 2023 by Dave Powell
We brought our Class C RV for consignment in June, 2023. There was no interest at all, and we took it back home in November, 2023. We did not realize the damage that had been done until a couple days later. The worst damage was the steps that we had installed were bent and badly scraped, as if someone drove without putting the steps up. We called Al to complain and could only leave a message. Al texted back to say he would call us on Monday. WE still have not heard from anyone at RVAZ. It is not right that we should pay to have this fixed when it is RVAZ's fault.Just beware. They apparently like to hide things from customers and do not take care of other peoples vehicles..
-
September 2023 by Robert Rucker
We purchased our trailer from salesman Bobby. He went out of his way help us. Even getting some paint work done at no charge to us. I would recommend RV Arizona !!! Make sure you ask for Bobby.
-
September 2023 by Yvonne Cid
I drove from Gilbert. The said they were opened till 5pm. I arrived at 3:45 they were closed. Their website says 5 the sign said 5 on Saturday false advertising. That means they do the business the same way. Went down the road to a smaller place and was able to purchase what I wanted.
-
August 2023 by The Krome Alexander
These guys are great! Bobby gave some excellent customer service. Al made everything flow smoothly. Santiago gave me a thorough comprehensive review on how to use our newly purchased RV. Being new to the RV world Santiago got me all dialed in for our next camping trip.
-
August 2023 by Rebecca Christmann
Our purchasing experience with RV Arizonawas excellent. They were great and helpful from start to finish. We would recommend to anyone wanting to purchase an RV.
-
July 2023 by Mollie Chin
****PLEASE READ THIS BEFORE GOING TO RV CONSIGNMENT******Buying a motor home was a big deal for us. In Feb 2023, We purchased a very nice 2006 winnebago. Low mileage and by appearance it looked clean. Looks can be deceiving.The first road trip was planned in June. My husband and I loaded up our dogs and hit the road. That is when we realized we had been taken advantage of. The first thing to go out was the air-conditioning, and then the shower would only run boiling hot water. The toilet had a horrible smell, which made us think that it was never sanitized. The driver's side door would not open up, there's a leak in one of the water tanks, and the refrigerator wasn't getting cold. I had to throw out so much food. We were told the carpet had been cleaned, and we wanted to just freshen it up. The water came out black and filthy. we cleaned it about 5 times.After experiencing this horrible experience. I will never recommend this place to anyone. I am already preparing to make a complaint to the BBB.we never expected to have so many issues. We're still out of state and trying to find someone to service the air conditioner has been hell, we are suffering, and my dogs are suffering. We actually had to go out and buy a ac portable unit to help us. Think twice before you go to RV consignment. You will get ripped off.
-
June 2023 by Michelle H
Basically felt like a storage facility. We consigned our new RV trusting in consignment specialists to sell and from the moment it was checked in to be sold was rough. For nearly a year, very little if any communication as to a regular update on prospects looking at our RV or if they were even showing my RV to buyers. I had to call to get status and would never get a response. The only good thing I can say was the pickup process.
-
June 2023 by John Weden
We just purchased a consignment RV and the experience was great from start to finish. The sales person(Ben) was great. The finance person(Joseph) was great and the Technician(James) did a great job of preparing our rig and going over all the details prior to us leaving.
-
June 2023 by Scott Jensen
They literally offered me a consignment deal net of the same trade in value I was offered at another dealership. They are just trying to disguise paying you trade in value as consignment so they can make more money. Don't be fooled, do your research and know what other dealers will offer you for trade in value! You should be earning more than what trade in value is with a consignment deal.
-
May 2023 by keith davidson
I recently purchased a 5th wheel toy hauler from here. Chris was our sales person. Chris and Al went above and beyond to close the deal, they took great care of us on the trade and did everything they said they were going to do. Customer service these days in a lot of businesses is all but gone, not here I can tell you that. I was unable to pick up the trailer after we signed paperwork as I was waiting on some parts for my 5th wheel install. I thought that was gonna cause a problem but they were awesome and understanding. Hopefully I’m not in the market soon for another trailer as we just bought our dream trailer but if something changes they definitely earned my business.
-
May 2023 by Gordon Seaver
We are very pleased with our RV and the great service. Our sales representative Dave Gorman was knowledgeable and provided a no pressure experience. We want to thank everyone at RV Arizona Consignment Specialists. They care about their customers and make sure all questions are answered before you leave with your RV.
-
April 2023 by Phil C.
Al promised to reimburse us for the Uber from the airport, but never sent the payment.
-
April 2023 by Jay Roach
***BUYER BEWARE*** Al and his team of liars at RV Arizona can not be trusted. We both came to an agreement on a 2021 Genesis toyhauler. We also made plans for me to come in and purchase the toy hauler with a $10,000 cash down payment. Our deal was confirmed on Wednesday and I would travel to AZ from CA Friday morning.12 hours before leaving California Al calls to tell me the trailer was sold and that we never had a deal. These type of businesses won't last treating customers the way they treated me. I highly recommend not doing any business with this shady company.Find another RV company to work with and stay away from these lying crooks.
-
April 2023 by Laura Smith
They were great, I bought my rv over the phone. They where great about everything up front. Really tried hard to work with me. Al and Joseph here great to work with. There the real deal, I felt they where true to there word.
