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February 2024 by Michael Maki
Kind and knowledgeable staff.
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January 2024 by Jonathan W.
Would not recommend calling, two days in a row was put on hold for over ten minutes. Stopping in might be better but good luck.
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December 2023 by Rob the Foodie
Fast ?♀️ friendly service will go the extra mile to help the store is well stocked
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November 2023 by R Hernandez
I used to love this location. Took ALL of my business there. However recently they acquired a new dispatch manager. "billy" who simply has the worst attitude, is absolutely unprofessional. During a phone call he became completely irate, and belligerent. After I asked to speak to the store manager, he became even more unprofessional and refused to work with me.A few hours later he called me back 5 different times to harrass and belittle me.From today forward. I will do EVERYTHING in my power to no longer deal with this location because of him. He is the worst and does not need to be in a customer service position. Let alone supervising customer service. Absolute atrocious attitude.
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November 2023 by R D Armijo
I always go to Napa. They have excellent products and always have what I need.I just purchased a car battery and it was cheaper than anywhere else, plus the give veterans discount and a lengthy warranty far exceeding those other parts stores. Better quality parts.I will always go to Napa....Thank you guys.
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October 2023 by Ben Compton
Longtime NAPA customer but this has been my first experience with this particular store after relocating here. Employees that are sitting in chairs with their faces glued to their phones, obviously annoyed at having to get to and help a customer. Three visits, same thing.
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July 2023 by Premier Market Group
I called today around 4:15pm inquiring about a window regulator for my SUV. The guy answered the phone (no name) as if he was lying in bed or just didn't want to be there. I gave the uninterested employee my vehicle information and he pulled it up.I let him know that the part I was looking for was $128 on their website and he not only said it would take 1-2 weeks to get it but it was $300.. Ok wth??? There are no window regulators for my vehicle at any establishment even near that price. I'm sitting there telling him the price on their website. I just left it at that and got off the phone.Seems like everytime I call this place I never end up going there. I still have yet to buy one part from this location.
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June 2023 by Michael Mazzeo
They have what you need or they can get it helpful staff
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May 2023 by Brooke Austin
Very friendly and helpful staff. Had the parts I needed for my bus conversion.
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February 2023 by Robert Escobedo
Wouldn't honor my warranty. No help
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October 2022 by Jane Roundtree
I have a battery under warranty. I called before going there. Said they would take payment over the phone from manufactory company. Get there didn't even bother looking to see if had battery when said they did. Called some other phone number that I did not provide. Would not replace my battery. Gave me an address to another auto parts store which did not even have in stock. But willing to sell me the battery. Even Napa wanted money. Napa went as far as putting it on a cart. Nice people I reckon. Still no battery
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October 2022 by Cornel O.
Wasted my time and gas. I called to see if they have a specific transmission fluid in stock, Toyota type FE for cvt transmission. They told they had. I drove 15 miles out of my way because I can’t find it anywhere. The dealer only sells it by gallon and just needed a quart. When I got to Napa they told me they didn’t have it. 30 miles drive for nothing, gas is still over $5 a gallon.
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August 2022 by joe davis
Great customer service... Actually Honored a product warranty.....AutoZone always makes excuses..
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August 2022 by Jhon Perea
The guys there helped me out quickly and their knowledgeable suggestions helped me find the best parts I needed for a fair price. Thanks guys!! 5/5 will be back!
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July 2022 by Co Oa
Wasted my time and gas. I called to see if they have a specific transmission fluid in stock, Toyota type FE for cvt transmission. They told they had. I drove 15 miles out of my way because I can’t find it anywhere. The dealer only sells it by gallon and just needed a quart. When I got to Napa they told me they didn’t have it. 30 miles drive for nothing, gas is still over $5 a gallon.
