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January 2024 by Bre
I had a great, super-easy, experience opening an account up with these guys. Their mobile app is awesome and easy to navigate. I live in Bisbee but feel their customer service and app quality are easily worth the trip.Thank you!
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July 2023 by James Wilson
Rude and unprofessional. They lie about how long loans will take and they lie about interest rates.When you ask for updates on loans that they saw will take one day, they tell you to leave them alone.
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June 2023 by John O.
HORRIBLE!!! HORRIBLE!!! HORRIBLE!!! I moved to Douglas in January, 2023. I wanted to establish myself in the community and patronize local businesses. To that end I went into American Southwest Credit Union to open a savings account and a checking account for my direct deposit. I was promptly advise that there was a fee to open a new account. I explained that I was putting medium five figures in the accounts and asked for the new account fee to be waived. They refused to do it. I thanked him and left without opening the accounts. Today, I went into the credit union to purchase a roll of quarters using a $10 bill. They refused to sell me the quarters, because I did not have an account at the credit union. These customer unfriendly policies are clearly the product of small minds who cannot see the bigger picture of attracting customers and engendering good feelings about a local business. These experiences were shocking. I highly recommend that NOBODY put their money in a business that treats customers this way.
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May 2023 by Rene Valenzuela
Great experience everytime, kind, knowledable and professional
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May 2023 by Reyna Rodriguez
Everyone is very friendly there!
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August 2021 by Yulianna Quintero
One of the best banks I know super friendly employees and always so nice to help with what you need
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August 2021 by Alicia R
This is a great credit union. I’ve had an account with them most of my life and they’re extremely reliable! Great customer service as well.
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August 2021 by Susana Noperi
I can not say enough nice things about the Douglas branch. I have been a member of the Douglas branch for over 10 years and have had a very professional ,efficient and personal experience. Excellent customer service and the staff is always very friendly and helpful. I highly recommend them for all your banking needs.
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August 2021 by Elisabeth Diltz
Beautiful new building. We have always had a personal service.from all the employees for many years.
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August 2021 by CR Cano
All thet personnel are so thoughtful & helpful & always always always so glad to see ya. Couldn't ask for a better bunch.Thank you all for all you've done for us.
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August 2021 by Laura Castleberry
I have been banking with American Southwest Credit Union for many, many years. The staff are friendly and go out of their way to help. I APPRECIATE YOU ALL‼️
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August 2021 by Mercedes KO
The bank tellers are very kind and make it so easy to accomplish any transaction you need to make! They are great. Banking app is so easy to use.
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August 2021 by Elsa Orozco
This is a great bank. Tellers are always so nice and helpful.
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August 2021 by Mark Beal
Awesome people great service always.
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July 2021 by Alma Careaga
I love my banking at this bank it's awesome and ppl are so friendly and nice ppl.
