-
November 2023 by A F.
Went there on a Sunday morning to have my tire patched. That was the only open place near Sedona. The guy was respectful, quick, and more importantly did his job right. It was cheap too, only $15 for patching the tire.
-
November 2023 by Franci Crownoble
My husband and I came through the auto care center to buy a car battery. There was no one to help us check out, so we hauled it and our trade-in battery to the front of the store. We had parked near the auto center, so we went to the back of the store to return to our car. Even though the auto center was open and there were people working on cars, the door was locked, and we had no way to contact someone to open it. So we had to go back to the front of the store and go outside after dark and go all the way around the building to get to our car.
-
November 2023 by e7 p037a
Mamas, don’t let your babies grow up to be Walmart Automotive mechanics. They do bad work on your cars, vans and trucks. Let them be landscapers and bartenders and such.I’d I had a dollar every time I heard the young fellas say, ‘Sorry there’s a two hour wait for your oil change’ (even though there’s only one vehicle in the shop in the oil change lane), well I might just be able to afford a bag of groceries from the wonderful world of Walmart.Mind you, the old gentlemen who works there has always ushered me in and never claimed it would take more than 20 minutes. Lord, bless that man. Protect him at all costs in your blessed firmament. The other ones, great lord, please cracketh your mighty whip across their backsides and make ‘em jump. For idle hands are the devil’s workshop and he who walks the righteous path shall bear no false witness to the oil change line.
-
September 2023 by Cindy S.
I read Yelp reviews before going to a business. Given the poor reviews for Walmart I have decided to not use them.
-
September 2023 by Taylor LeMmon
As always very professional this is the second time I’ve got a set of tires at this Walmart order them online. They had it done within a half hour would recommend to everyone.
-
May 2023 by Sheri Martinez
I was in and out quickly and I was happy with service. Thank you
-
May 2023 by Logical_Nightmare And there dad
Aside from scratching our rims they did a great job. And the so called "cheap tires" are holding up very well.
-
April 2023 by W Forshner
Thank You Michael G. Just needed an oil change and windshield wipers! He was very polite and I would definitely return!
-
April 2023 by Timothy Westcott
I've had my oil changed there several times now and they still seem to impress me each time. And what a great price! Thanks Wal-Mart
-
February 2023 by Jay A.
Took my Accord in for new tire mounting and balancing. It was written up and labeled for work to commence. The key was in it, door closed. A half-hour later I went to see the progress. Nothing done to the tires at all,but the door was open, and the ignition was on without the engine running.I waited and watched another 10 minutes without the car being attended.I guess they wanted to see how long the battery coild last before the engine wouldn't start. Excellent way to sell batteries. I just got into the car and leftto visit another tire shop.
-
December 2022 by Matthew Loven
Had a leak in one of my tires that made it go just about flat Saturday night. Walmart was the only tire place open on Sunday so I had no choice to go there. I was pleasantly surprised by the options for new tires they had in stock and how fast I got all my tires replaced. The whole process was just under an hour. Very happy
-
October 2022 by Kylee Tiedeman
We sat for an hour to get a rim changed on one free standing tire. Will not be returning, poor communication, slow service.
-
September 2022 by Mike Baron
Good communication, prompt service upon arrival. New tires were installed and we were on our way home in about 90 minutes. Jimmy is the manager, Dotty handled phones & scheduling...both were thorough and professional.Will go back again!
-
September 2022 by KMO
The battery went dead on my tractor, and I needed it urgently to help load tree limbs with a two-man crew I hired after a big storm. It was a Walmart battery, and after trying to charge it twice with a charger I also bought at Walmart, I dug out my receipt and took the battery back as a trade-in toward a new battery. The auto center employee made it clear that my returned battery must be tested on their equipment before it would be accepted as a trade-in. "It's our policy," he said.After waiting for 20 minutes in the sun, I asked this same guy how much longer this test would take. He responded, "It could take up to four hours." After asking him why he failed to mention that critical point previously, I asked to speak to his supervisor. So, I had a second chance to explain my purpose to an employee who would only answer me with, "It's our policy."I asked for his supervisor, got nowhere, and ultimately was able to plead my case to the store manager. Like a cyborg clone, the store manager responded to me with, "It's our policy." To that I responded to him with, "Sam Walton would roll over in his grave if he could see the dismal level of customer service on display in my exchange with you and your staff."Guess what? He couldn't have cared less. I reminded him that I was there to PURCHASE a new battery, and trade in my dead battery. I received one final "It's our policy" response, shook my head, grabbed my dead battery, and headed straight to NAPA Auto Parts. I was in and out of there within five minutes with a new battery.This Auto Care Center at Walmart would be more appropriately called the Walmart Auto Care-Less Center. This experience revealed that the level of customer service training for the staff at the Cottonwood Walmart is rock-bottom deplorable. I'll never return there.Service: Auto maintenance
-
September 2022 by Terry Betts
Found a good deal on their tires on line, called to order and set up an appointment. The phone just rang and rang and rang.... Called a nearby Discount Tire and they answered the phone and matched the price. Now I have a new set of tires from Discount Tires and not Wallmart.