Walgreens in Cottonwood, AZ, is known for its friendly and professional staff, especially within the pharmacy. The team, including pharmacist Chuck, pharmacy techs Sunny, Melissa, and Deborah, consistently provides outstanding help and valuable service. Customers appreciate the extra effort made to assist with prescriptions, including getting the right medication and providing updates, even when the pharmacy is short-staffed. The staff's dedication is evident in their willingness to spend time on phone calls and follow-ups, ensuring customers receive the care they need. Many customers mention warm greetings and positive attitudes that start their day well. Although there are occasional issues, such as staffing challenges, the staff's effort to correct mistakes and provide good service earns appreciation. Overall, Walgreens in this location is recognized for excellent customer care, helpfulness, and a genuine effort to meet the needs of its customers.
Horrible customer service. Save yourself a headache and take your business elsewhere.
December 2023
Pharmacy technician wants to argue about how much is taken of a particular script. Dr wrote it as part of treatment plan. Not their place to argue treatment plan.
September 2023
This pharmacy has the worst customer service I've ever experienced. The lack of effort is overwhelming
