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January 2024 by Mimi R.
I find this to be a very poor Safeway. I have shopped Safeway in many different states over several decades and I find both the selection & quality to be subpar. I find the associates to be average and the store manager, April, was extremely rude and uninformed. They do not always publish the purchase limitations on their ads.
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December 2023 by Fred (Dogtoast)
You have coffee shop inside shopping area. Very epic. Loves sushi as well. Also staff very cool and very nice and also super W much love five star raining indeed.
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December 2023 by Destiny Gonzales
Kaiden was our bagger and he’s absolutely the sweetest person ever and made our experience 100% better excellent customer service!
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November 2023 by Reynaldo Garcia
Went to the pharmacy. They ladies in there are extremely friendly and polite. They answered all our questions. Will definitely use the pharmacy from now on.
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October 2023 by alberto salas
Pharmacy must have a tough time hiring a decent cashier. They take too long when they have a line of people waiting, stop chatting and move people along please. Don’t refer to me as honey this is a pharmacy not a backwoods diner. This is enough to change to another pharmacy, I’ve already left grocery shopping here for Frys and traveling to Prescott to shop at Trader Joe’s.
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October 2023 by Chantal Whiteley
I will shop at literally any other grocery store in cottonwood and never give this store my money again. Every employee at this store has been nothing but rude anytime I have come in. Always a bad experience but today I tried to bring in an item that I must send through FedEx the manager was very rude to me and told me I needed a box ...well I'm sending in a vacuum for repair and wasn't sent a box and don't just have large vacuum sized boxes on hand and when I mentioned that she literally just pointed and said "next door" in a rude tone. Which I don't even know what that meant because the store next door is a gift shop. She ignored me when I kindly said I didn't understand.
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October 2023 by Mollie S.
For somewhere that is this expensive the bathrooms are DISGUSTINGLY FILTHY, looks like they never clean it, this is about the 5th time its been disgusting before i left this review. And some of the pharmacy staff are amazingly rude even when the patron is being patient and understanding, like asking a question in a normal tone is offensive somehow. Edit to remove some of the ranting, and to state: nice reply, but will you guys actually clean the bathroom? That would help, if its not a biohazard next time i take my 5yo girl in there. Will gladly edit again if actual action is taken. Thank so much:)
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July 2023 by Catherine Beason
After 30 years of Shopping at my local Safeway, I give 5 stars for consistency,and for the amazing pharmacy staff, and all of the hard working people there. Hardly shop anywhere else!!!
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July 2023 by Bob Bakker
I wanted to pickup a Rx at 1:15. A pharmacy person said come back after 2. There were 2 people in front of me. Maybe you should open both registers to process everyone before you have lunch!!!
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July 2023 by Sylvia Meakin
Store had tons of out of stocks.produce was weak. Could count the bananas on display. Floral was empty. Cut flowers were very few.Bakery looked good. Meat looked ok. Deli had one personbehind counter.pers
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July 2023 by Tami Sprigler
What a well organized store. I very much appreciate how helpful the staff is. Especially when I am wondering around looking for that one item that is illudiding me.
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May 2023 by Judy Jaaskelainen
The health department should be alerted to do frequent inspections of the public restroom at Safeway. The floors are littered and dirty. There is often no t-paper, seat covers, paper towels, and hand soap available. Most places that sell prepared food have regulations. Safeway would not pass such an inspection.
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May 2023 by Joyce Perez
Went in this morning needed help, buying a new product to us for out of town guest. The employee was very rude to my husband. Then said I don’t understand his accent and said let me help your wife. So fyi if you can not help Hispanic with a accent, speaking English, we may have a problem shopping there. Because I am not always with him. And there are many customers with accents locally. I did find the comments disturbing. We found products ourselves, and no check out open. Self checkout, As 4 lady’s were chatting. Did not ring up correctly, paid the extra and just exited. Not a good experience. The comment before was a lot of same complaints. Shocked
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May 2023 by lea m
Just stopped by the deli and two of the employees were having a verbal altrication. One lady telling the other to shut up before she walked off. We were just waiting to have a sandwich made for 5mins while all this was going on. Asked the remaining lady if they had a tuna sandwhich and she just said they were short staffed without answering my question. So we had enough at this point and decided to leave the store at this point. It was a bizzare thing to witness. I think employees need to take their personal conflicts outside or in the back of the store.
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May 2023 by Jay Bodam
Very clean and well stocked. Like the peeps who work there, very friendly and nice.Wish the prices would drop though...getting crazy!