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February 2024 by Chris Bingaman
they claim you can make card purchases of up to $5000 but you need approval from them after 300+ dollars.
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February 2024 by Karen Ruehle-Kumar
I’ve banked with Chase for years—in Phoenix and now here in Cottonwood. The staff are kind and helpful at this branch. My only complaint with the Cottonwood branch is that their walk-up and drive through ATMs are often out of service. This is extremely inconvenient after hours. I never had this problem in Phoenix.
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December 2023 by Eduardo rocha
Leaving bad feedback because I've gotten rolls of quarters at this bank and twice I've found nickels in them. I feel that a banking institution should be more careful and precise with their money.
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November 2023 by Jake Grunwald
Do not ever bank of these people, they are deceitful, and will lie to you, and will not let you access your money when you need it. They are wicked and an organized crime operation.
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October 2023 by Kimberly Gaidzik
Heather helped me out and was so kind, patient, and went above and beyond. Great experience and amazing customer service
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June 2022 by Cameron Earnshaw
Nice when you can get through. They aren't good about answering the phone or emails. You usually have to go there to speak to someone.
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May 2022 by Patty Engler
I just wanted to comment on the outside fan/vent that is in the front foyer outside, over the ATM. It is so filthy! These things reflect on a business.Aside from that, I find the staff great.
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December 2021 by Edmund “Eddie” Lyons
I have never had a problem with this bank. When my wife passed away recently, Nikki spent all the time I needed helping me. Since then, I have been helped several times by Shannon. Everyone has been friendly and caring.
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November 2021 by Sarah Miranda
Your choices for Debit cards are a Generic blue or Mickey mouse and Tinker bell ? I'm 40 years old. That's not cute anymore. Closing account and going with another bank.
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November 2021 by Elysia Elton
Been here banking with them for a long time but haven't really had any adventurous helping hand outs either
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September 2021 by Eddie Baray
I visited the Chase Cottonwood branch during my lunch hour. Kay greeted me in the drive through. She was very professional and personable during our interaction. Kudos to Kay for giving me a great experience, your the reason I will go back to the branch for additional help.
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September 2021 by Edmund Lyons
I have never had a problem with this bank. When my wife passed away recently, Nikki spent all the time I needed helping me. Since then, I have been helped several times by Shannon. Everyone has been friendly and caring.
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August 2021 by Ashley Paisano
I came in looking for investment assistance and will helped me out in the Cottonwood location even know it was in his department. His care and consideration were so helpful and so much appreciated
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July 2021 by Donna Holsclaw
The absolute worst branch in the country. I can’t even open a checking account without making an appointment that is 7 days out. Every transaction we have made inside of the bank has been screwed up.
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July 2021 by Gannon Nikolich
This bank needs to be investigated for possible illegal activities