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March 2024 by Arizona Dog Mom
I love the staff at this post office. They are always friendly and helpful.
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March 2024 by JD James
Terrible customer service. They NEVER answer the phone. A package can arrive at their facility and it might take two or three days to get delivered. Tracking shows it is in their hands but for some reason they just sit on it. The only good customer service at this post office is if you go inside and are lucky enough to get Rudy. He is always helpful and pleasant. Not sure what everyone else does there but they certainly don't answer the phones or deliver packages in a timely manner. Something needs to be done but I disagree with the reviewer who says to privatize the postal service; that would only result in higher prices and worse service (for example, UPS and FedEx).
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February 2024 by Jim Gale
No one seems to want to help, they just don't care... time to privatize the post office
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February 2024 by Andrew Hall
They WILL try to seal your packages at the very least hold them hostage there is a shipping business in the Safeway plaza go there instead don’t let the thieves in Coolidge steal more packages for themselves
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December 2023 by Esmeralda
Fast and friendly people. I always go here on my lunch break, and I'm in and out. Love it?
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November 2023 by Jayme Hinchey
Please stop dropping my packages over the gate!!!!!! Open the gate and bring it to the door, there is no need to just throw them over the gate. Please be considerate
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October 2023 by Hailey C
I’ve had enough with this post office!!! Mail is always getting lost and I expected a package yesterday which says delivered and never received it. And I’ve had tax information and important mail in the past lost and never recovered. Not to mention they don’t want to help you or speak to you. I’ve sent a few emails and tried speaking to an agent and got cancelled out. Do better Coolidge!!
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April 2023 by L M (Loli)
I really love the front counter service here and how when I call this office, they respond quickly than most post offices I’ve been to however my carrier for Heartland Ranch has been screwing up my deliveries multiple times. I’m not sure if the guy we have is a new carrier but I really miss the old carrier lady we had before this guy became out normal carrier now. Not only that but they keep marking my package as “held at post office by customer request” and I never even request it
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April 2023 by Paula Marnholtz
Tried to go 3 times to get stamps. 4+ people waiting to do passports and only 1 worker! Sad! I waited for 15 m inches and not 1 person for thru.
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December 2022 by Cindi Hawking
I love the p.o. and my mail is always treated with such respect nd response..thank you for your service!!?? U.P.O. for many many years....
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October 2022 by Terri Espinoza
I live on the south end of Coolidge, the mail carrier will not deliver mail if she can't drive right up to the box, I see her all over the neighborhood getting out at the apartments to place mail in multiple boxes. I called to inquire why we have not got mail delivered in over week and was told I had to go to the post office to pick it up,the man I spoke with was very rude I think he said his name was Brian he actually hung up on me. Where I used to live the mail carrier walk the route and delivery was never a problem. My how times have changed.
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September 2022 by Yazmean Fletcher
I have been in Coolidge for a year and I haven’t had problems with the mail man. But this is the third time he has forgot to put the key for the parcel in the mail box. Once is understandable but three times, you just don’t care.
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September 2022 by L M
This USPS may not the be the greatest like most USPS however, this post office is 10xbetter than Shaw Butte in Phoenix. They’re quick with action but some don’t have the greatest attitudes yet it still gets done at least ?
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August 2022 by Jerry Fang
I just bought a brand new house in Heartland Ranch in Coolidge. I was told that my address is too new and USPS don't have route to my home yet. Anyone know how long it takes USPS to start delivering my mail to my mailbox?
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August 2022 by Danette Mardia Garswah
This is soooo.......disappointing. Drove from Phoenix to Coolidge for a passport appointment. Did the appointment, paid my fees and left. A month and a half later, I couldn't receive my passport just to find out that my documents and everything got misplaced by the post office. How unprofessional and careless. This is wrong on all levels.
