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September 2023 by David J Niedzwiecki Sr
Standard T-mobile store. Many phones to choose from. Plenty of reps and they are very friendly and helpful.
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August 2023 by Candid Cory
Ruben pulled the same scam on me as the other reviewers stated. He is a liar. I was told I MUST purchase accessories to get the phones promotional rate. This is not true. Also, I wanted three lines. He added 4. After I repeatedly said NO. Then to top it off, he added insurance again after I said NO. This store is not a T-Mobile corporate store. They are thief’s.
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July 2023 by Edwin Penate
Horrible experience, I came here knowing what I wanted, then got scammed by an employee here. I wanted 5 lines which they had a promotion for the 3rd line free, my bill was supposed to be $220 but the young man Ruben told me "If you added a 6th line you can take advantage of the deal we have which will make your bill cheaper". I kept questioning him about my bill but he couldn't give me a straight answer. After a couple days I got my bill and it's $260 and after calling Tmobile about this. Everything this person told me was not true.Update: after speaking with reben he added me the the insider program but it takes 2 months for that discount to take affect..., also I called T-Mobile to find out was I was charged $215 on the day of activation and found it I had a security deposit plus fees for the lines. Not a problem but when I asked why was I being charge Ruben said, it was activation of the lines and left out security deposit.
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June 2023 by Carl Warren
I would give them a five-star but at my home in Indian skies I have to pay for Cox cable to get reception inside my house, they keep telling me they're going to get internet, it's frustrating have to pay for Cox cable and a cricket phone because my phone doesn't pick up at my house sometimes when the cable goes out and I have to have a cricket phone
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May 2023 by ximena casanova
This kids need to get a better training. they can not tell the difference between a real crack in the screen and a build up bubble from the screen protector! they know NOTHING about WARRANTIES and they dont take seriously CUSTOMER SERVICE. yes they are very polite and apologized every 5 minutes when they are explaining the situation but i was very disappointed when i went to pick up my Flip 4 replacement and they decided not give it to me because they thought the little bubble in the screen plastic protector it was a real damage, like SERIOUSLY? good luck WITH THIS STORE
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April 2023 by Cliff Berry
Here I am paying a monthly fee for T-Mobile Internet but almost every day I have to call customer service as my speed drops down to 20-30 mbps . Their excuse is always the same, somebody’s working on the tower. Ridiculous!
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February 2023 by Ryan Best
They don't honor T-Mobile offers. I had to go back 5 FIVE times just too get my S22 Ultra fixed. Do NOT use TMobile! Particularly at this location in Tucson, AZ. They only want profit and money, money, money!----As a Google Star Reviewer (and journalist), I report objectively and honestly for. 500,000 readers. You can trust me to report the truth.
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February 2023 by Peter Ybarra
Ihave been a customer with TT-Mobile since 2002. Andra, the employee in this store is very disrespectful and decided to use the F word as I leave the store.I would not shop at this location as long as she is still employed her.
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January 2023 by Gordon V
Store and Tmobile does NOT honor their 14 day return policy or listen to issues on their products.
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December 2022 by Maria Lizarraga
Great customer service, Ruben is so welcoming and always willing to assist with any questions. His welcoming personality makes you feel like family.His customers are his number “1” priority.The store is always very presentable and clean. Store is well stocked with the needed accessories.I will continue to do business at the store in Coolidge.
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December 2022 by Alberto Bautista
Best experience I’ve walked into in a very long time. Store was very clean and welcoming. Ruben and Derek are very welcoming and helpful and have wonderful customer service will definitely recommend this store to my friends. Thank you for a great experience.
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December 2022 by Angelica Bautista
Had a great experience. Upgrade process was fast & easy. Ruben was great!!! The best customer service I’ve ever had. The store was also the cleanest I’ve ever seen. Well deserved five stars.
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December 2022 by Danielle Fraijo
Great customer service! Good group of people. Can tell they all genuinely care about their customers!
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December 2022 by Matiox24 For life
This store is amazing. I was greeted with great customer service and helped very quickly.
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December 2022 by cynthia rosales
This store is amazing. It is very organized and clean. Also the workers are very helpful.
