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December 2023 by John Samuels
What a poorly run bank. I went in to take care of my account and waited for 3 and 1/2 hours. I was never called including others waiting to be called. They signed us in and forgot about us. If your going to take care of your finances do it elsewhere before coming here. They never even checked on people waiting there and started bringing in other that never signed in to be called. What poor customer service. If there was a -* it's a -5
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October 2023 by Tyson Jodie
Caring and Compassionate Team!Long story short. Eileen Stone Hope i spelt your name right!. Thank you for the ultimate banking service this side of the wild west. She gave me her time and she was outstanding in every department, kind, compassionate, badass, and deserving of the Super Star from Mario. She helped with a huge mistake i made and, I rode into the sunset happy and satisfied! thanks again for your awesome service. ☆☆☆☆☆
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March 2021 by L Bia
Horrible! Do not see banker Vernell . Rude & impolite. Lead Teller was trying to help nicely but Vernell felt she was in charge. I've always raved about Chinle Wells Fargo but my experience today was like East Farmington, NM. On top of that elderly customer using ATM outside had issues with her transaction she mustered up her very few known english words to tell the Teller her situation. I did ask for a Navajo speaking representative for her and all I got was Yes. But no help for elderly person thereafter. She needed cash from machine and was told We are Closed come back tomorrow. Ugh! Be careful using ATM machines and watch out for power outages. It'll swallow your card!! And you will have to call the 800#.
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February 2021 by Karen Ann Manuelito
When u in line, the right lane is so slower than the window lane. Been in line for 1hr 1/2 and the left lane is just moving. Please keep the right lane moving at the same time.
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November 2020 by Orlando Burbank
Have to give this place a 5-star review this was the first place as a young kid getting a bank account process was pretty easy my dad is very good with money so was pretty helpful staff will send you a few staff members so that made it pretty easy on us to get any bank account if I would I would come back to this place I'm not sure how it is now but back then this is a five star review.
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April 2020 by Lettie Garcia
Slow workers need to be fast..waiting in line for 30mins..
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January 2020 by C B.
Went in to set up account, was advised the document scanner is down and it has been down for 'days'. Also 'we don't know when they are going to fix it'. Offered to bring in my own scanner or scan documents for them, they declined. I had to drive over an hour to the Tse Bonito location because of this.
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April 2019 by Sah. B.
The clerks are super nice, but at the same time they ask too many personal questions and pry into your personal life under the guise of extreme politeness.
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August 2017 by Trent Kevine
Great people but small parking lot