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March 2024 by A Random Google Account
They were unable to locate my lost package.
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February 2024 by Pearl Vigil
Scanners never work. I went this morning and no one was there which was odd and irritating. Don’t open if there’s no one to help customers.
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February 2024 by Alex Li
Usps kiosk was broken on a Sunday
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February 2024 by Sarah Rihani
I've been to this location a couple of times, and each time, the employees did a phenomenal job. They were friendly and professional. We had an appointment for passports, and the lady who helped us did an awesome job
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February 2024 by Anonymous
FARIDA is your worst employee and it would serve our community better having her not work with customers. Personally, I am sick of dealing with passive aggressive people. She used all of your customers frustrations against them by making us all wait longer by asking ridiculous questions which have no bearing on the transaction or ones which don't even need to be asked in the first place. We deserve better than waiting a half an hour only to be harassed by some employee on a power trip. I have NO faith my package will even arrive. I should have just waited longer in line to get another worker which, I suggest anyone reading this to do just that. It took her getting thru one customer in the time that it took the employee next to her to do 3. She either doesn't know what she's doing or is one of those people who just loves making others miserable. My guess is the latter.
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December 2023 by RHONNIE AZ
Since Covid 19 they refuse to deliver packages! Forcing people to stand in long lines at the post office to get the package. Might as well cancel all mail carriers and make people go in to grab the mail.
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December 2023 by Melody
I’m not sure who handles my route/delivers to 85286 but they need reevaluated if not fired. Every package that I have ordered since moving here that is delivered by USPS never makes it to my apartment, yet they are always marked as delivered. I don’t have this issue with any other company or service. I have a doorstep, a mailbox, and a parcel locker and somehow I never get any of my USPS packages.Not only that but when USPS DOES leave packages for the residents in my complex, instead of taking them to someone’s doorstep or leaving a notice at the door, they leave larger packages on the GROUND outside of the mailboxes/parcel lockers, where literally ANYONE could just pick them up and walk off with them (see photo, I have seen this multiple times). I would not call this a “secure” location as they are obligated to provide when completing a delivery. If the apartment complex office won’t accept it, and you’re not going to take it to someone’s door, simply put it back in the truck and don’t mark it as delivered.Not only that, but the one time they did leave a slip at my door for a package that was too large for them to deliver apparently (it was 40 lbs), I called them and asked them to hold it for me so that I could come pick it up in person the next day. They said they would hold it, no problem. When I went to the USPS office the next day, they had shipped my package back. I spoke with the managers and they couldn’t understand themselves why it was shipped back because it was marked in their system to be held.Overall, this is the worst experience I have ever had with any USPS, purely due to this location’s delivery services. Like I said, I’m not sure who’s handling that side of things, but someone at the Chandler USPS office needs reevaluated.
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December 2023 by Venedita Bonner
Darron!!! Provides the greatest service!!! Thank you for making my experience at this postal office quick and easy!I feel sorry for all the customers that have to deal with the other guy with the bad attitude.
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October 2023 by Darryl P
I don't know why there are so many 1 star reviews but I definitely disagree. I come here almost daily for work and the employees are almost always quick and efficient. And..usually friendly. Yesterday I went in for personal reasons and had 8 customers in front of me. I was in and out in 20 minutes!
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October 2023 by Derek Mark
Only the government would have after hours drop boxes and then lock those drop boxes when the post office is not open. Standard United States government genius right there
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August 2023 by Daniel Wertheimer
Worst post office. Employees are super rude to everyone. Kiosk hasnt worked for the last couple weeks. Lines take forever. I have a suspicion they are over charging people for postage. When i use the kiosk i get a total usually a few dollars lower then what they offer me.
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August 2023 by Scott Drummond
There is one guy that works the front desk that should not be dealing with customers he seems to be very agitated all the time and probably has worked there a very long time. The other gentleman that helped me out was super fantastic and nice. If I just dealt with him I would have given them five stars. But it was the one gentleman who was the first person to greet me that needs an attitude adjustment or a vacation! He even talks to his fellow employees and a bad manner surprised they don't complain.
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July 2023 by Patricia Lam Low
Very rude workers. Went in for passport service and my husband got yelled at for not knowing that kids passport is not a renewal (my daughter’s passport has not expired) but kids under 16 you have to apply as new. Anyways the walk in line is really disorganized. You basically wait at a non-person window hoping that one worker will come and you put your name on a binder. There was a lady that left and told me I could take her place. I told the postal workers and the other postal worker just yelled out they don’t do that. I thought I was getting helped by one person but didn’t know we had to get yelled at by two. But they didn’t even bother to cross her name out when I told them that person had already left. Don’t expect to be respected at this location.
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June 2023 by Jenny M.
This is my go to post office.Great people like Jerry, are a joy to walk into! Friendly, clean environment!
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June 2023 by Tony Gomez
She with last name zamauada—was very disrespectful she doesn’t want to attend you. Instead of handing them to you she throws them and she argued with her coworkers. I had to go to work and I filled everything out and this other worker helped us and said it would work and I would be able to go back to work but the other workers said I had to be there and what they were going to do only lasted 5 min but she said I had too wait another 1hr till she can do it.
