-
October 2023 by ALEX MWANGANGI
It's a great bank. They process your requests fast and even follow up with a phone call to ensure you are promptly served. Keep it up guys!
-
March 2022 by Karis L.
This branch has one of the nicest staff!!! I go to other locations but, this location is the best, hands down!!! They have patience and are very professional and always always smiling. They know my name when I'm there, as I have build a reputation with them for coming and chit chatting and discussing money saving tips for my upcoming retirement. The staff out does other staff at other locations. I'd like to send a personal shout out to this staff!
-
February 2022 by Mike Speciale
The folks at this branch are the best! Classy, helpful, friendly, and professional - all of them. US Bank has the Dream Team working this branch.
-
October 2021 by L E
I love this bank. Everyone is professional, friendly and has great customer service.
-
September 2021 by Madison D.
I typically prefer online banking I can't even tell you the last time I went in person to a bank but I needed cash, I was having difficulties getting logged into my account and my debit card wasn't working. Caeley was so kind and helpful she listened to everything I needed and made sure I was all set. She truly went above and beyond. Thank you Caeley, I appreciate you and how easy you made everything.
-
June 2021 by L AS
This is by far the best branch I've ever been to. I have been to more US Bank locations then I can count all over the state and this is the one that I go back to time and time again. The very best part in my eyes is I am not even a u.s. bank customer but the checks that I receive daily are drawn off of a US bank account and they are still absolutely amazing! Always polite, always happy to see me and they always greet me by name. They genuinely look like they enjoy their job and they want to be there. That makes my banking experience amazing! Great job! That is my favorite branch and will be the only branch I visit.
-
February 2021 by Winstine Harrell
The US Bank is located inside the Safeway grocery store. They are a little slow, but friendly and helpful.
-
December 2020 by Rebecca Jenkins
Not really open till 6pm!! I showed up at 5:38pm asking to deposit a check and open a simplistic checking account. I was told that because it was so close to closing they would want me to make an appointment on another day, even though no one was there or waiting. I have used this bank and branch for a year for my business account and opening a simple checking account was my way of starting to move all our money to this bank and based on this lazy tellers response and lack of care,I am rethinking using this bank because not caring about your customers and not working even though you are clearly open is unsettling. By the way the first time I opened my business account it took 10 min. LAZY and BAD CUSTOMER SERVICE
-
September 2020 by Nate Daniel
Horrible they will charge you every penny they can you disserve better then U.S. Bank we all do.
-
September 2020 by Libbie M
ATM is broken! Teller didn't even know this. Had to wait on line!
-
August 2020 by NAcho B.
***BEWARE*** THEY GAVE ME A FAKE $100 WHEN I CASHED A CHECK AND TOOK IT FROM ME WITHOUT EVER REPLACING IT! I noticed it was a little waxy and took it back to the branch for them to check it. Long story short, they took it and never gave me my $100. They confirmed they DO NOT check their bills for counterfeits. Beware and super cautious about getting physical bills from US Bank!!! This happened a couple of years ago and have since closed the account. They lost a customer for stealing $100. I hope they lose more because this is not right. Hope it doesn't happen to you!!!
-
July 2020 by Shawn P
Friendly people at this branch always a nice visit
-
June 2020 by Ann R.
Caelyn is a real sweetheart and really helped me out with some account issues I was having. I really appreciate it. I really like banking with US Bank. Thank you Caelyn !
-
February 2020 by Barbara C
Brooke, pleasant, friendly and helpful demere, went above and beyond assisting with my mortgage payoff. Brooke even took the time to make a follow up call later to make sure things were to my satisfaction. Thank you Brooke
-
January 2020 by Roger Sumpter
Love us bank,been a customer for years