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November 2023 by Barbara Jorgensen
I drive over. Said they are not doing estimates until January. Maybe pull your ads. What a waste of time
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October 2023 by Melissa H.
Tried to get an appointment for an estimate but they were not available for 6-7 months something wrong there
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August 2023 by Michael Erwin
Great service they stand by their work. Good pricing and Craftsmanship. Had a blue Corvette painted turned out amazing.Service: Painting
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August 2023 by Stacy G.
I understand that all businesses have internal issues, however this place needs to reevaluate how they handle insurance submission. My vehicle was repaired back in April 2022 and they just submitted a supplemental repair invoice to my insurance on 8.15.23. I no longer even have this vehicle so imagine my surprise when I see that they are submitting a new estimate for repair! When I spoke with top notch on 8.15.23 they tried to blame my insurance saying that they had submitted the supplement several times throughout the year trying to get paid. But they couldn't provide me proof of such. Sounded like a red flag right away. After speaking with my insurance adjuster, he did his job and also stated that he has been dealing with several different submissions like this from Top Notch Collision. Very bad business practice that shouldn't be allowed. Top notch was absolutely dishonest which opens the door for other bad business practices.
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April 2023 by Don P.
Very good service and reasonably priced. It was a touch-up project, and while it doesn't look perfect, it helped and came out as as expected.
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March 2023 by Alan S.
The bodywork and paint was perfect. Very happy with the quality of the work. Took much longer than estimated, mainly because of waiting for parts, so can't really blame Top Notch Collision for that. But, I always had to ask for an update on the status of my car. I feel they should have sent me updates, without me having to ask.
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January 2023 by Mike Guyer
Doesn't look like much on the outside, but this place gets the job done. Inside, the folks are very professional, and they do outstanding work. Anything from basic dings and scratches to complete body paint overhauls.
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December 2022 by Ismael T.
Great staff and reliable work all at a good price. The staff went above and beyond helping me with my car's exhaust leak.
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November 2022 by Marc Borczon
Went into the office for an estimate for 2 separate issues. Later that day we reached an agreement on price and when the work would be done. We made a significant payment at this time in order to secure parts. Approx 3 days before we were scheduled to drop off the vehicle I receive a message that we are scheduled - for the week after what was agreed upon. After another conversation they agreed to do it during the original week, so the car is dropped off. Zero communication, toward the end of the week I’m told no, it won’t be ready until middle of next week. Pretty obvious there was never any intention of doing it as promised, they were doing it the following week all along.Fast forward to today (Thursday, 6 days after it was supposed to be ready) my wife and son go to pick the car up. They are told that only one of our two issues was fixed, they can’t do the other one because they lack the proper tool. It’s a foreign car and I understand the problem, but there was zero mention of this until today. We have been communicating about this for 2 weeks and today, upon pickup, we are notified that half the job isn’t done. My advice is to avoid this business at all cost, they completely failed to communicate throughout the process. Now I’m left with finding another provider to complete the job.Service: Body & Trim
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October 2022 by Lawrence B.
Broken mirror on our Highlander needed to be replaced. Jennifer went out of her way and squeezed us in. Got us in and out in 30 min. Mirror is good as new. Great pricing too. Significantly lower than any of the other shops I reached out to. I may have found my new go to body shop.
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October 2022 by Bryan K. McCoy, Century 21
These guys are amazing. I had a part that was on national back order and I was out a car for several weeks. The part came in a week eay and they had the part in and test driving the car within 2 hours. I got it back that night. This is the only place I bring my cars, they get it done as quick as they can and their pruces are fair.
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July 2022 by Michelle Grabek
I have brought my vehicle to Top Notch a few times. They have done everything from an alignment to mechanical work and body work and paint. Each time the work was on budget, on schedule and great quality.
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July 2022 by Dominic Ginder
Be careful around this shop. One employee drives a blue Camaro, and he is psychotic. He tried to hit me with his car when I was on the way home from work last week. It was completely unprovoked and utterly unacceptable in our community.
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July 2022 by Sue K.
Honesty, integrity, and great value! Twice they've offered to do work and not charge us - the work may have been minimal, but the offer to do so was meaningful. I'd trust them with any of our family's vehicles.
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July 2022 by A Google User
Went into the office for an estimate for 2 separate issues. Later that day we reached an agreement on price and when the work would be done. We made a significant payment at this time in order to secure parts. Approx 3 days before we were scheduled to drop off the vehicle I receive a message that we are scheduled - for the week after what was agreed upon. After another conversation they agreed to do it during the original week, so the car is dropped off. Zero communication, toward the end of the week I’m told no, it won’t be ready until middle of next week. Pretty obvious there was never any intention of doing it as promised, they were doing it the following week all along.Fast forward to today (Thursday, 6 days after it was supposed to be ready) my wife and son go to pick the car up. They are told that only one of our two issues was fixed, they can’t do the other one because they lack the proper tool. It’s a foreign car and I understand the problem, but there was zero mention of this until today. We have been communicating about this for 2 weeks and today, upon pickup, we are notified that half the job isn’t done. My advice is to avoid this business at all cost, they completely failed to communicate throughout the process. Now I’m left with finding another provider to complete the job.Service: Body & Trim
