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September 2024 by Melissa Brugger
I stayed here with my good friend for one night! The customer service was impeccable! the accommodations in the room excellent.. thanks
Food & drinks: The breakfast was so very good
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September 2024 by Sharyf
Oh my God we are here now and can't wait to leave. Do not believe the pictures on the website. The table in the living area looks like they bought it at a garage sale for a buck. One of the chairs needs to be trashed. The bed on one of the rooms is about to collapse. My husband talked to the general manager and he asked if we wanted a different room. He came to the room and I said yes. He called the lobby and said we did we did want a nicer room and he was told they were sold out. He out well the parking lot is empty. Who the hell is the owner of this place? We paid 372 for this suite and it's not worth it. I bet Motel 6 is better than this place. We will never be back and I suggest you do not stay here.
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August 2024 by craig schwartz
Not bad place to stay
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August 2024 by sylvia rojas
The rooms are comfortable, they have a kitchenette, a bar, a small living room with a TV, a bedroom with a quinsait bed or two double beds, with a TV in the bedroom, a closet, chest of drawers to accommodate your luggage if your stay is going to be long, they have everything you need. They call happy hour in the lobby room, they give you wine or beer with a snack from Monday to Wednesday!! American breakfast every day, I really recommend it, every time I visit Arizona I stay there in Chandler!! Very happy!! I have no complaints, good service!! That's why I give it 6 stars!! Visit it you won't regret it!! ??
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July 2024 by Antionne Helton
Rooms are very nice however the service from staff was horrible and unprofessional we didn’t have the covers in our room for the pull out bed I called down and asked if we could get some normally they are already in the room the older lady with short hair said for me to come down and get them myself which it was 10 at night of course I went down because my son needed cover when I got there instead of her explaining to me or showing any compassion or concern she went on to say I’m the one who needed them so I should come get them on top of that I had to wait 1 hour and a half to check into my room all because she couldn’t find my room which I paid for and booked a week in advance just very unprofessional the way things where handled I most likely wouldn’t come back here because of the customer service
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July 2024 by E-Local Guide
Decent breakfast Rhonda was great and very helpful.
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June 2024 by Bryce Gosney
The elevator is broken. It's been broken for a week. They say the maintenance guys keep on resetting it but that's obviously not working. I'm stuck using the stairs for a week and they don't care enough to call an actual elevator tech.
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June 2024 by Mark Post
Nice hotel in a great location. The staff provides excellent service. Very comfortable rooms. Well maintained property.
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May 2024 by Eric Ziegler
Stayed 1 night for a concert in the area. Nice room with good complimentary breakfast. I was very pleasantly surprised to find out there was also free tacos and beverages including draft beers. It was a great start before heading to the concert. Plus the staff was nice and friendly. Crystal was very helpful and had such a great personality. Thanks Crystal !
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May 2024 by Larry Lindahl
Staff were great. Location was perfect for where we wanted to be. The hotel itself is decent. Could use a face-lift and new carpet. The only problem with this place is the dogs. And the dog owners. Many of whom have no idea how to control or manage their animals. Barking during the day and night. From what we could tell, pets are allowed in every room, there is no separation. If you are okay with dogs in your hotel room then you won't mind staying here. We asked for, and were given a different room after check-in because the initial room smelled like a kennel. For the record, I like dogs, I just don't want someone else's dog smell, hair, or anything else in my hotel room.
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May 2024 by Bettina Valencia
Absolutely loved this place. Very family friendly. Great location.
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May 2024 by Yuval Gruber
Very nice hotel , excellent locatiom. Don't expect much out of breakfast. Clean and large rooms. Major downside is that pets are allowed scaring the other guests, pee wherever they like . I have seen their tracez in the elevator and other sections
They also let the pets roam free against regulations.
Noteworthy details: Need to restrict pets in the hotel and respect other guests .
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April 2024 by Siva Gummaluri
Stayed for 2 weeks on a business trip. Service was good. The room was clean, and the complimentary breakfast and evening social light meals were good. Mr. Brandon at the reception desk was helpful in explaining all details upon checkin and also acknowledged IHG membership. I would recommend this place.
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April 2024 by Scott Hockin
No hot water! It will be on at midnight....nope! It will be on at 7am....nope!
No hot water! Gave us a $50 discount on a $390 family suite.
Nope! Nope! Nope!
Noteworthy details: No hot water!
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March 2024 by 王仁誠
Very bad experience!There is no hot water for 3 days until now....They can't guarrante when the problem can be fixed.
