Sonesta Select Phoenix Chandler is a recently transitioned hotel that offers a pleasant stay with some notable strengths and weaknesses. The property is well-maintained and features clean, comfortable rooms. Guests appreciate the great value and the professionalism of the hotel management, which stands out in the hospitality industry. Staff members, including those at the reception and breakfast bar, are frequently praised for their kindness and dedication to providing excellent service. However, some guests have raised concerns about noise levels, particularly when large groups stay at the hotel. Instances of disruptive behaviors from younger guests have been reported, which can hinder the experience for others. Additionally, the hotel’s room service is limited, as fresh linens and towels are only provided upon request, which some find inconvenient. Guests also noted the absence of a continental breakfast, although a café is available on-site. Overall, Sonesta Select Phoenix Chandler is a nice choice for short stays, with friendly staff and comfortable accommodations, but guests may want to be mindful of potential noise issues and the service setup.
Pretty decent hotel. I will say that the shower was really dirty, and needs to be cleaned well.
January 2026
Nice price, clean room and good condition, safe area
December 2025
Great value hotel, nice rooms and hotel in good condition. Hotel management is 5-star. Have stayed in many hotels but the management here stood out, very helpful and worked with us in accommodating needs of our soccer team.
