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April 2023 by Jeremy Pinson
Luis has been working on my suburban’s for the past 10 years. Always great service at a great price. When I ask him if it was his car, what would he do, he gives me great advice on the most practical approach to repair my vehicles.Services: Auto A/C replacement
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April 2023 by Ashley Margetin
Have been twice. No complaints. Seems like a good guy and a good mechanic. Would recommend.
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October 2022 by Nico Hamilton
I've come here three times now for various reasons. Each and every time the service was fast, honest, and reasonable.First I had problems starting my truck and Luis diagnosed the problem, reported the issue, and replaced my starter motor with a warrantied part.Next I had a problem with my AC blower fan which Luis also dealt with quickly. Replacing exactly what was needed.Most recently I was having problems starting my truck again. Thinking it was the starter, I brought it in for diagnosis and a possible replacement. Luis spent time looking for a problem and wasn't able to find anything. The problem had disappeared as sometimes they do. He charged me nothing for his time spent testing my battery, alternator, and starter.Luis is fast, honest, and reasonable. End of story. Cannot recommend him enough.
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August 2022 by Chuck Wilson
Good people
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August 2022 by Ron Lyson
Luis knows his stuff and honest and fair.
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August 2021 by Manuel Ortiz
It was great.Very fast reliable service.Good customer service.
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May 2021 by Paul G.
Excellent service at a great price. I was quoted twice what it took to repair my truck at other places and it has run great since then. I will go back here again.
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January 2021 by Jenny C.
We were referred to this shop years ago and we are constantly referring this shop to others who are looking for an amazing company to properly fix your car. The mechanic is honest, trustworthy and knows exactly how to fix any repairs correctly the first time. We have brought all 4 of our vehicles over the years to have major and minor work done. They are fast, reliable and respect each car as if it is their own. The mechanic is Awesome. He even put back together a vehicle of ours another mechanic friend of ours at the time basically took our vehicle apart like a jigsaw puzzle and didn't know how to put it back together, so we had it towed to Roussell's Auto Repair with parts in boxes the took over the front seat, back seat and trunk area and within 2 weeks, our disassembled vehicle was completely put back together and in better running condition than before. We were so impressed!!! This shop has our lifetime business and I can assure you all you need to do is use them once and you too will be a lifetime customer and will be telling your own family and friends about this business. Roussell's Auto Repair. Thank you. You Rock!!!
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August 2020 by Batjedi Vader
Excellent service, fair pricing and great customer service.
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August 2020 by Louis Lyverse
Excellent service, fair pricing and great customer service.
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August 2020 by Juan M.
They were very nice and respectful. They tried there best to help me get the car I wanted. I would recommend them, great people.
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July 2020 by Ana C.
Absolutely 100% DO NOT purchase from this dealership. WARNING. Terrible customer service terrible experience. Sold me a faulty overpriced car. Repairs took 3X longer than originally expect. Regret this purchase 100%. Will advice anyone from buying from here. Terrible experience
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July 2020 by Jennifer N.
Carizona adds a non-mandatory dealer '$399 Processing Fee'. When I called, they stated that they don't add extra fees. The taxes, title, registration, DOC fee are all standard at every dealership. BUT the bogus processing fee is extra charge of $399. I wanted that fee removed and the car was a fair deal. Doug is not a good sales person, he stated it was best price for the car, and that the fee was mandatory. After you add the $399 charge it was the same deal as everywhere else. Very unintelligent conversation explaining to him to that's a bogus charge, to drop price of car by that much and you can have your 'processing fee'. Waste of time, no kidding I lost car deal over $399 bogus fee, that probably affects the sales person bottom line. Unjustified $399, I specifically asked about the extra fees besides what's mandatory. Over the phone they said they do not add additional non mandatory charges. I wouldn't have came down. Avoid Doug he is of no help. I was paying in cash and serious buyer, was happy about the price, what we spoke about. I seen the car and then the paper was brought out with what they told me they don't do. Extra fees. Very unsympathetic to the situation and unhelpful, they should tell the truth when asked SPECIFICALLY about those fees
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July 2020 by Jennie W.
They sold me a car that needed a new compressor, belts and hoses. This totaled 1200.00. Refused to accept responsibility or pay for repairs. Their website says they do a "rigorous" inspection of all vehicles however they clearly do not repair anything after the inspection. Cesar in service department has no communication or customer service skills.
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July 2020 by Jacob B.
Ivan made buying my honda fit the easiest thing i've ever done in a long time. If you wanna know everything about the car in a way to understand and confident in getting the right car for you talk to ivan
