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December 2023 by Matthew Simunds
They had what I needed and enough cashier's to get out quickly
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December 2023 by Daniel W.
First time in here to look at checking some items off my Christmas list, and it was crazy awesome! Who knew hiking was this serious?!? Employees were very helpful, and the older man that helped me was nice to offer some suggestions for must-have gifts as I wasn't sure of what the gift recipient had already. Lots of items, snacks, clothing, gear, coffee/water bottles and much more...also if you're looking for a gift, their $30 membership seems legit.
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November 2023 by Sheila M. Durazo
This place has awesome customer service. Just excellent. The guys at the bike shop are incredible and knowledgeable. Levi helped me out with my bike. Great kid!
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November 2023 by V K
I love this little store. The employees are amazing. I pretty much grew up shopping at rei since I was little. We lived in Colorado and I lived in teva sandals, and the kids line of clothes. Always feels nostalgic going into these stores. Bought a few things to bring to italy as I don't trust shipping thing there. Love this store and location. My husband was I awe over it. All they have in his region is decathlon. His whole family shops religiously at that store. So when I showed him Rei, he was like a kid in a toy store. He looks forward to going when he visits the usa.
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November 2023 by Aaron Jeziorski
I'm usually impressed with REI but I went in today to purchase a nice sports watch. I walked by several sales people and made eye contact and I did not get one "hi" or "how many I help you". I then located the watches in the newer area and there were three sales people around the watches and not one asked if I needed any help. I stared and paced them for a few minutes while I overheard their conversations. I decided just to leave because they obviously cared less. I'm sure I'll be back but that was frustrating. #1 priority should be the customer. I ended up buying the watch directly from the manufacturer spending $700+
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October 2023 by Pam Lavigne
My son received hiking boots as a gift. They are too small. I am AN REI member and spent well over $1000 in this store this year but because I didn't buy the $200 boots and didn't have a receipt they would not take them back. Tag is still on them.
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October 2023 by Cody P.
The products are high quality and the prices reflect that. Good camping and hiking selection. The staff is over-the-top helpful (think big box store, old school Circuit City, pop-up to offer memberships, ask how you are doing in every department). The staff reminds me why I like to camp and fish in the middle of nowhere. Not my jam, but in a pinch I will shop here.
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September 2023 by Criss Dizick
Smaller store but has everything you need for backpacking. Would recommend, friendly employees. No changes, Jessica helped me pick out stuff, and Joy was a great cashier and told me about socks being on sale. Would recommend and will return.
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September 2023 by Piyush Parikh
I only shop at REI for any outdoor related products. They make it easy to accumulate and use points as a coop member. And they carry some great brands.
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September 2023 by Travis F.
Two stars because I like my products. Didn't appreciate my girlfriend and I being asked 6 times about the membership and the lady being grumpy about it. Lame.
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August 2023 by Erick E
This store is amazing. It has everything you need for outdoors. Staff is so cool. This is Felicity sharing her excitement for repair patches.
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August 2023 by Pancham Patel
I have been to many REI locations throughout the country but I have never found the right person for the shoes. A person who has a tremendous amount of knowledge when it comes to hiking, trail running shoes, and geometry.I wanted to recognize Felicity in the shoe department who has a vast amount of knowledge when it comes to the right shoe that you will need. Today I have learned a lot about my foot and shoe from her. She's a super friendly and helpful person. Thank you Felicity for all your help. Thousand kudos to Felicity.
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August 2023 by Cass
I wanted to give a shout out to Danae. She stopped what she was doing to help me pick out a climbing harness. She lead me right to one that fits great and she had her own personal insight that made the process a great learning opportunity. Seriously thank you so much for your help!! ?
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August 2023 by Joel DeWall
One of my favorite stores for all things outdoors. Prices are high but they carry great brands and generally high quality items. They recently expanded the Chandler location so it's now humongous!
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July 2023 by Morgan Daley
The staff are super friendly and the membership paid itself off in its first purchase. Great location and great company!