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August 2024 by Kenzi Titus
Finally just sat down to help my friend fill out his application because we plan to move together, mine has already been completed since Friday, but as soon as he submitted his payment in for the application we got an email instantly stating we were denied because we don’t meet the requirements, I’m assuming the financial requirements since they expect 3x the rent ($1600x3) but they didn’t even allow him to put in his bank info to put our income together. I’m full time college and single mom of 2. What single parent can meet the financial requirements like that without an extra assisting figure to add to that income chart?
Thanks for stealing our money before even giving us a chance.
You would think that with the amount of bad reviews you’d want to turn it around and do better. Everyone deserves a home and everyone just wants to make it impossible. Im a good tenant despite being full of money.
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August 2024 by Kendra Jones
I manage an HOA. This company manages a rental home in the HOA. The house is in deplorable condition. Main Street doesn't respond to anything via mail or email. Crossing my fingers that a google review might get their attention.
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August 2024 by Artemio Ponce
Juan and Jose were amazingly fast, reliable and friendly upon arrival to fix my AC. They were knowledgeable and informed me in everything they were doing and what was the issue to begin with. I hope for no more AC problems but if I do I would be more than happy to welcome them back to my house to service the AC. Absolutely fantastic! Thank you guys!
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August 2024 by Dan Waterbury
Marvin and David in Tucson have been great. I've had other guys come help us with issues and been blown off. Main Street have been up and down with being helpful, but Marvin and David have been the difference. Thank you.
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August 2024 by Rene Ruiz
Jose Reyes is incredible! He is friendly, knowledgeable and attentive. He made sure to get our AC fixed asap in the heat of the summer. This review is strictly for their maintenance crew as the office has not earned my 5 stars as of yet. Great job Jose!
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August 2024 by Maritza Alvarado
Jose was very helpful. Yesterday the thermostat was switched out at our rental home. Unfortunately, the fuse that protects the condenser from too much amperage blew out and cut down power. Today he worked very hard to make sure that our AC unit was functioning properly and we finally have a working AC. I am very thankful that he solved this issue at my home. He is very professional, a good communicator, and did not leave a mess around our attic which is greatly appreciated.
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August 2024 by remag efilerfo
Technicians are great. They came in on time and figured out the issue right away and fixed it. I appreciate it.
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August 2024 by Tammy Fletcher
Ac was out and Thomas with Main street went the extra mile to make sure when he left my Ac unit was back working! I appreciate his willingness to get the job done!! Thank you..??
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August 2024 by Sonia Higuera
Luke was great !
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August 2024 by Rosalyn Leigh
Mike was on point, worked fast and was friendly and professional taking care of two issues with our toilet in less than 10 minutes. We couldn't have asked for a better tech. Thanks, Mike and to the MSR team ??
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August 2024 by Big Bee
He did a job good and well
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August 2024 by Samantha Ramirez
Luke was such a big help fixing things around the house and even went the extra mile to check certain things that weren’t listed super friendly . Would definitely recommend..
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August 2024 by Adan Frisby
Appreciate mike’s hard work Came and fix an issue that I was having for two months quick and easy fix
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August 2024 by Andrea Carrillo
Mike was very efficient and quick with an electrical request we had. He was also super nice and informative.
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August 2024 by Ian McMahon
For the most part, they're pretty decent. Our pool vacuum stops working almost every couple weeks though, and the pool service fake fixes it, then it stops again. We go 2 or 3 weeks with a dirty pool, it gets cleaned and "fixed" then stops again. We pay $150/month for this service, and haven't been refunded a dime. They have outsourced call service and nobody cares, and for some reason have no record of my previous 20 requests. Don't get a house with a pool with this company. You will just pay for a dirty pool.
