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June 2024 by Madz Fergz
The store is great but the pharmacy was AWFUL! Alma School & Germann is not the location I will ever go to again.I called on Thursday & was told to get my prescription on Friday. I called on Sat and was told it was not filled and it could not be scheduled. The Pharmacist was gritting her teeth while telling me she'd fill it after I told her my doctor said it was time. I went to pick it up when she told me it would be ready. I checked the prescriptions to be sure they were correct because the cost was lower than normal & figured I must have met my deductible. The pharmacist said he understood my need to check prior to signing, what he did not tell me was the reason it was lower was because my doctor had made a mistake on the prescription and only gave me a 2 week supply not a 4 week! When I got home I saw that the directions were 2 pills, 3 times a day x 28 days=168 not 84! When I called the pharmacist who had waited on me told me that 3 x 28 was 84. To which I replied that 3 x 2 was 6 and 6x28 was 168. He was angry with me, his voice tight & told me they had to go by the number of pills on the prescription not the directions! I won't bother with the other details of this mess but suffice it to say I had to go back to my doctor in person to get a new prescription sent to CVS! I also lost $29.00 and had to drive all over the place spending time and gas. Stay away from this location!
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June 2024 by Tony Meza jr
Great location to other places.and easy to find products
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November 2023 by Julieta Di
The place is very clean and very safe.
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October 2023 by David Lewis
Clean, prices were fair , sale items are great
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August 2023 by Neil C.
need an app on your phone to buy on sale items. im old dont have a fancy phone dont have an app. was told i can't buy the items. take your app and stick it up your app
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May 2023 by R B.
I'm so tired of the rude employees at this store especially at the meat counter where you get bacon sausage steaks not friendly at all especially the lady that works there VERY VERY RUDE only one nice person back there didn't see him today. The service at this store has gone down tremendously.
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April 2023 by Paul Mathews
Friendly and courteous staff!
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April 2023 by Susana B.
I gave Fry's Service one star because their contract with Instacart has caused me to lose money. Frys, Instacart, and Kroger agree to provide good customer service but it is a very poor management. Incomplete deliveries were made and their refund takes weeks to receive-and blaming the "bank" for delaying the deposit.Frys does not give time for me to count all delivery items, drivers are rushing all the time. When I check on my groceries I found spoiled strawberries, andoverspecified deli roast beef. Bread loaf smashed, et.I am an older disabled citizen living on a fixed income and Fry's delays in refund cost me overdrawn my bank account. I buying at Walmart from now on.
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February 2023 by Tracy G.
This Fry's Pharmacy has the rudest employees working for them. Every time I call they put me on hold over and over again. Then when the line rings again, After being on hold for 10 minutes, they just hang up. Once I do get someone to speak with, that person's attitude is so short and not helpful. They act like I'm putting them out and bugging them just to get a refill. Customer service definitely needs improvement!!! If your employees hate their job so much, maybe they should quit and find a job that doesn't require being helpful and polite with the customers. I dread having to contact this pharmacy for anything!!!! It has happened on many occasions!!! Maybe it's time for me to find a new FRIENDLIER pharmacy???
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January 2023 by Betty L.
They have some pretty good sushi at the Fry's supermarket. They have other locations around the area as well. There was a spicy combo with spicy tuna, spicy California salad, California with spicy tuna. That is about $12. Before tax. There is the tuna lover. It has tuna, seaweed salad, spicy tuna, and scallion. That is approximately ten dollars before tax. Interestingly the first is three servings per container and the second is two servings per container. This is printed on the outside sticker. They have another spicy combo with spicy tuna, spicy salmon and spicy California. It is approximately ten dollars and two servings per container. Although not as good as restaurant quality sushi it is good to pick up when in a hurry and I am already at the store. It is also good to pick up when they have discounts or promotions. What I don't like about it is that the rice tends to be hard especially after it has been in the refrigerator for a while. The second thing I don't like is that the sushi tends to take on a wasabi taste especially the ones near the end where the wasabi is located. I don't like wasabi.
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December 2022 by Coree W.
You guys NEED contactless payment. It is shown on maps that you have contactless payment, when I went to check out, cashier said "we don't have contactless payment at this location"
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November 2022 by Celeste T.
I spoke with the pharmacist on the phone (sounds like an older gentleman) and he is incredibly rude by the tone of his voice. I’m checking on a prescription status and he is extremely unhelpful.
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October 2022 by Cassandra Meza
They literally took 12 hours to fill a much-needed prescription that I had but the stuff is nice enough
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October 2022 by Sassafras (Cassie)
They literally took 12 hours to fill a much-needed prescription that I had but the stuff is nice enough
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October 2022 by Tommy Stevens
Very nice food markets. Delli and Bakery are average. French baguette is disappointingly bad.
