-
September 2023 by Peter Gasca
After many years of coverage on two homes, Farmers sent a drone over the home of my elderly (92) father and cancelled his insurance because of items "photographed" in the backyard. For starters, I found this a complete invasion of privacy, but regardless, we spent two weeks and over $1K cleaning and organizing the house and the yard for him (he is 92 and can't do it for himself), but the underwriters still would not accept the final results. Again, I find this a gross violation of privacy (we should, afterall, be able to have what we want in our backyard), but what I am most perturbed about is how the office, after so many years as a loyal customer, barely lifted a finger to help or go to bat for us. They literally only passed along messages and, had I not called and engaged, would never have heard from them. The 30-day window to reinstate the policy passed, again with zero effort from this office, so we are moving on to another agency. If you need insurance and expect your agent to go an inch out of his/her way to help you, go to another agency. If you don't want drones flying around in your backyard, then avoid Farmers Insurance!
-
March 2023 by xoxoxo xoxoxo
Our Agent has been the Best! For 8 years we have been a customer and never a complaint. Great rates and communication? You should give him a try!
-
February 2023 by Ruth Buglio
The way the economy is right now and trying to get good service is terrible John has been wonderful working with me. I highly recommend his services he will do his best to help.
-
August 2022 by Jake Kilian
We have worked with John Donadio for years now and it has always been a great experience. He is timely, professional and always has us covered even when out of the office. Those we have worked with this office have been super patient and efficient. I would 100% recommend this insurance agent to any small business!!
-
August 2022 by Stacy Hayes
John Donadio is amazing. Every time I need a certificate of insurance, I receive it back within 5 minutes. John is always available to assist when we need him.
-
August 2022 by Sharon Ardito
The office never answers the phone. Always have to leave a voice message and they don’t return calls. We were actually underinsured on our homeowners policy. Agent is very hard to work with an arrogant.
-
June 2022 by Kathy Mccann
John really will help you! All you have to do is call him. He has been one of the best agents I have ever had!! Thank you John for being my agent.
-
June 2022 by G Gwen Parrish
This is by far the BEST insurance agent I’ve ever had. John is available to help with all insurance needs and works to help find the best solution possible. Farmers is great when you need them too. We suffered a house fire in 2021 and John and everyone at Farmers was a great help. If you don’t have Farmers you should give John a chance to give you a quote. He has saved us lots of money compared to other companies on both home and auto. Great company Great insurance!!!!
-
January 2022 by Kevin Starr
I had business and personal policies with Mr. Donadio. He called several times, daily, prior to me making a decision to start either policy.Regretfully, he didn't return numerous calls or emails from me when I needed to cancel either policy. He also requires a written signed cancellation notice, which includes your policy number, to end coverage. Save yourself time, energy, and frustration by submitting that first or go straight to the corporate office.
-
December 2021 by John W Wright
Great service
-
August 2021 by Antonios Elite Plumbing
I signed up with John a few years ago. I have my own business and vehicles insured with him. He is very responsive and helps find not only the best priced but also what works for you. He is always available to help me out when I need to verify something or even make sure I’m up to date.
-
August 2021 by ubaldo barron
I signed up with John a few years ago. I have my own business and vehicles insured with him. He is very responsive and helps find not only the best priced but also what works for you. He is always available to help me out when I need to verify something or even make sure I’m up to date.
-
June 2021 by Laiza Garcia
Called to speak with John D Donadio with a mutual insured on the line. John was very unprofessional, he hung the phone up a few seconds in, and when we called again, the call went straight to voicemail. The mutual insured had a written request form and needed an email to send it over to due to there being a language barrier and he can never get a hold of his agent, but we could not even get assistance for this.My response to the comment below. I am stating my experience contacting you, as the agent. Your comment below is far more detailed than the conversation we had. The insured is the one that mentioned he has issues contacting you. Have a nice day.
-
July 2020 by Rebecca N
I've been a customer of the John Donadio Farmer's Agency for over eight years and have had nothing but exceptional service. I have insured three different homes and nine different vehicles and John always takes the time to explain the best coverages for my assets. I also signed up for an IUL life insurance policy as another way to provide coverage for myself and my family while planning for my retirement. I highly recommend doing business with this very knowledgeable and professional agent!
-
July 2020 by Paula No
John has always been helpful with our insurance needs. He takes the time to explain the coverage options for our home and vehicles. He has been quick to make changes when needed and took the time to find an insurance agency that would cover my jewelry.
