“I live in another state most of the year but i choose to continue banking with desert Financial. Ive been with desert Financial for years and have been very happy with them.I will never bank with any other financial institute.”
“First Credit Union helped me lower my car interest rate for 2 vehicles and save over $150 / month and made the process so smooth. Horacio responded quickly, timely and made sure I had all the info to decide on GAP, warranty, rates, payments, terms…all of it. And never gave any pressure! 5+ stars! Oh, and their office in The Alexander is fancy and beautiful! Made it exciting to go to a branch ha!”
“I typically go to another branch however now I will only bank at this location. Julian and the BM were so helpful when I had questions about my account and options for additional services. They were extremely friendly and patient as they explained my banking and loan options. Thank you so much for the great customer service!”
“Sara Lance provided beyond exceptional service. She had essentially provided me with a mini financial literacy course. She explained all types of accounts (checkung, savings, CD) and what they do. She provided answers to questions in very specific areas of my bank account. Sara answered all questions with a great sense of humor.I never thought I would enjoy creating a bank account if she wasn't the one helping me out. Definite 5 star review!”
“Turned in rolled coin for deposit and associate was very kind and patient. Made two deposits and two withdrawals and associate was professional and courteous. Loved my visit.”
“I would like to put in a good word for the service I received from "Van" at the Chandler, AZ branch. Van was very professional, listened to my description of my current situation and acted immediately to get me the best outcome I could get. She was proactive in getting me a refinance on a bad auto loan I had entered into 3 months ago, securing me a great rate with great terms. I had been told no, no, no by several banks and didn't believe I had a chance at actually securing a refinance. Van saw no problem, got me the loan and even set me up with a cashRewards Visa to help me consolidate higher interest debt and give me some breathing room in my current situation. It is so nice to know that there is still personal service being provided somewhere in the "personal banking" world.”
“One of the best credit union in town hands down. I am always served with professionalism, smile, compassion and respect. From Cheryl, the manager, to Christina, La , and the team. Amazing team and extraordinary services and offers”
“Great staff! Branch manager opened our accts. Location and accessibility not the most convenient at this location. So I recommend going to a stand alone branch to do your day to day banking.”
“I am having a really terrific experience with AZ Central so far! I started out looking for an equity loan, but then it turns out mortgage rates were lower than I thought, so we're doing a cash-out refi. I had a little bit of a rocky start getting ahold of someone, but once I did everyone has been very nice, low-key, and responsive. So far, so good!”
“I had the pleasure of working with Jacqueline Anderson today at FCU. She was very professional, personable, friendly, caring and on top of that a great listener. She understood why I was calling, assisted with fixing my needs and was graceful with dealing with my concerns. I have never experience such amazing customer service. Thank you for representing FCU with dignity and compassion. 5 GOLD STAR SERVICE.”
“Went in for a quick notary assist and Lisa B. assisted quickly and efficiently. She was nice and pleasant to work with. I was in/out in 7 mins. Thank you for great service!”
“I think they finally got rid of the stupid plastic dividers here. It must have been so subtle they it didn't register fully at a conscious level since I'm not 100% about that. Kudos for that. This staff is quite friendly though too.”
“Shout out to Alexis for amazing customer service! I really got to understand how Mountain America Credit Union operates. She got me approved for my first car loan! She was very informative and had a great attitude. I definitely recommend MACU to anyone interested in affordable rates and a welcoming service. :)”