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January 2024 by Sylvia Montgomery
This place is Awesome and will definitely refer family and friends! Went in today for a estimate, I was so lucky to get Dereck and he noticed a minor scratch and in 5 min got it fixed!!! I could not believe it!! How amazing is it to know there are HONEST GREAT companies out there! Will go no where else!! Made my day!! Thank you Caliber Collision !!!!
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January 2024 by Aaron Ornelas
Derek and team were great, fast and fantastic work.
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January 2024 by Aarthi Raman
Fabulous team of professionals, great service and timely deliveries. Rick and his team have been wonderful to work with! Thank you all!
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January 2024 by Rob C
Very helpful and they all went above what was needed. A special thanks to Derek for his professionalism.
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December 2023 by Adam Bowers
This place is great! They have worked on two of my cars. The first was after my son got sideswiped in his car. They worked all the costs out with the other insurance company in a flawless manner. The repairs looked absolutely fantastic; like brand new. The second time was after we sideswiped a safety bollard in a drive-through. It left a 12”x15” streak of yellow on our front fender. I took the car in for an estimate. They took it back to look at it and were able to buff all the marks off in less than 15 minutes. They didn’t charge me at all. Exceptional service; I highly recommend them.
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December 2023 by Shelley Greene
THE BEST INTEGRITY. This was the first time I've ever needed body work done. Wendi helped me understand the process, and told me about the rental car agency that would pick me up from the shop to make my process easier. Rich had an estimate to me super fast. And then, the insurance company took so long that by the time I was able to get my repair started, I only had 3 weeks until I was moving out of state, and asked Rich if they could do it in that time. They were honest and said, "if all goes as planned, yes, but things rarely go as planned." At the end of the first day my car was in for repair, they called and said 2 of my parts were on backorder, so there was next to no chance they'd be able to finish it in 3 weeks. They actually encouraged me to come back in and pick my car up and go to another shop after I had moved. I am SO grateful for their honesty and integrity. And on top of sending me away, they washed my car as a courtesy! These are people you can trust. I am so appreciative of their kindness, understanding, and honesty.
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November 2023 by Kelly Day
I cannot say how pleased I am with this shop. I was involved in an accident (not my fault) and this shop was one of the shops my insurance reccommended. I called and was able to go in for an estimate in a very reasonable amount of time.I received the estimate, they told me the rental company would come get me when I dropped my vehicle off. The appointment for the repairs were the very next week. I couldn't believe it because of the horror stories I had heard about the difficulty getting parts, etc....The staff, Rich and Wendy, were so helpful, reassuring, and took the time to walk me through the steps in getting my vehicle repaired. I could not have had any better experience than with Caliber Collisions, Rich, and Wendy.Thank you so much for all you did for me.Services: Painting
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October 2023 by Daniel Saav
Very helpful staff at this location, went above and beyond on customer service!
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October 2023 by Tatum Jennings
I got in an accident this past week and had a lot of trouble with the tow yard where my car was being held. Throughout the process of trying to get my car moved to Caliber, Wendi was extremely helpful! She gave great advice, and even offered to help in ways that she didn't need to. My car finally got to Caliber today and the whole team was amazing! This was the first car accident I have had to deal with and everyone gave me great advice in terms of what steps to take next. Unfortunately I forgot his name, but I spoke to a gentleman who gave me great recommendations as to what cars would work best for me. I will certainly be taking this into consideration when looking for my new car. Overall, I HIGHLY recommend this auto shop. Everyone was super sweet and went above and beyond to help me through this process!
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October 2023 by Katie Sperling
Highly recommend! Thorough estimate, great communication throughout the repair process and fair pricing. Their staff is friendly and truly cares about good customer service. My car looks good as new!
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October 2023 by Christopher Troy
Derek helped me through out the process, his professionalism is second to none!
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October 2023 by Diann K.
Derek and the team @ caliber collision are very professional and kind. I took my car there after getting rear ended. They kept me informed on the progress w updates everyday. The quality of work they do is amazing. I highly recommend them if ever in need of a body shop.
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September 2023 by Tygerlily Sand
Great experience here, Derek was extremely helpful and friendly! Very genuine people that truly have your best interests at heart!
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September 2023 by Susan Mello
Being in an accident is stressful. From the first contact on the phone with Wendi to working with Rich and the repair team, my stress was relieved. This is a first class operation that puts the customer first. There aren't enough stars to rate the wonderful customer service and the quality of the work. I would definitely recommend them.Services: Painting
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September 2023 by Richard Lohner
Excellent customer service, attentive and friendly staff. Derek was very helpful and informative, and rapidly communicated quotes, scheduling, etc. He is the reason why I went with this Caliber location, even after being quoted from a dealership collision center. That should speak enough to the competitive pricing and responsiveness that I received from Caliber Collision on AZ Ave. So far so good and the end product looked excellent, no complaints. More than satisfied. The total came nearly exactly to the original quote, and Derek actually ate some other unforeseen additional expenses that were required by the brand manufacturer for my model vehicle. By dropping the labor rate (significantly beating the dealership rate), he helped saved my total cost and gave me some peace of mind. I am happy!Services: Painting