-
March 2024 by Naomi G.V
Lots of stuffed animals to choose from but I wish there was more of an experience with the stuffed toys.seems so short and nothing exciting you can't get at a regular store. Overall the toys are great quality and fun to get on a birthday occasion.
-
February 2024 by Myranda Rickel-shaw
Took my children on 1/15/24 for their birthdays to spend their birthday money they had saved up and we had a horrible experience. Rude customer service and the $30 bear had a hole the very next day! From not being greeted as we walked in to the staff having no personality while stuffing my children’s stuffed animals. No personalized experience what so ever. Nothing like when I was a child. Called talked with a manager and nothing was done to fix the issue. Very disappointed and will no longer be visiting this location again. Will be calling corporate to inform them.
-
January 2024 by n konanki
Love it!
-
January 2024 by Brian A.
When here with my daughter and got her a new outfit for her bear. The selection of designs was not as big as I thought it would be for the season. Prices were inflated. I got an outfit for my daughter’s bear for 50 dollars. The people working there were very nice and helpful.
-
December 2023 by Queen Bee
Such a cute and fun place for kids! You pick a bear, fill him up, bathe him, and then pick clothes! You even name the bears!!!The stuffed animals are pretty good quality and the kids love to play! It’s the perfect store for niece, nephews, and all kids
-
December 2023 by Dino Velvet
The staff is great and very kind to their customers
-
December 2023 by Marlene Vargas
Always a great experience
-
December 2023 by Timothy Curtis
My 2 year old loves his stuffed puppy animal. I think it was the best experience of his life
-
November 2023 by Roxanne Hopperstad
Our granddaughter loves this place, but who doesn't. The staff is always friendly. The prices aren't bad but the clothes can get expensive.Always a great experience
-
October 2023 by Samantha Laquerre
I went out of my way to build a bear for my son and their voice recording machine was broken. I have a really tight schedule and making this trip here was my only opportunity before I go out of town. I was very disappointed. I guess I’ll call before going in moving forward. Very disappointed
-
October 2023 by Amee Unique
I was there October 20th they were great!! Especially the woman who worked behind the counter and fixed my sweet gizmo, Build-A-Bear after he got attacked by a dog!!!!!
-
August 2023 by Meg Shipley
We went for our daughter's first birthday! We did the pay your age birthday promotion. The staff was very friendly and helpful. They even went as far as taking the last shirt off a display bear so that we could have the Birthday Princess shirt. We chose to have a recording put into it and I think it's such a wonderful keepsake.
-
August 2023 by Sarah Taylor
The staff at this location are so patient and kind. I will definitely be back to make our birthday bears!
-
August 2023 by Lisiabell Flores
My son's first time here for his birthday and a cashier lady named Jen didn't even greet me or my son with a smile, and when I asked about a price she was just very rude and snobby towards me. She is an older lady, I thought she would've at least smiled. I didn't feel very welcomed by her at all. What made me more upset was how she completely ignored my son after saying "thank you" to Jen, total silence. Sorry Jen, I'm not sure what made you have a bad day, but next time, do not take it out on the kids. Please and thank you! And next time, say Happy Birthday. Be nice.
-
July 2023 by Jason Davenport
Brought my dear friend here the day of his daughters funeral to build him a extra special beard with her voice in it. And her best friend was Gona help him build it. With over an hour till closing we were told that a private party came in and they wouldn’t help anyone else even though most of the people weee finished and there was staff just hanging around. Very poor customer service.
