-
July 2024 by Tamara Satchell
I Love This Place
-
July 2024 by Ashley
Unpleasant interaction with employee in the store today. First, no one greeted me when I entered the store which is unusual for Bath and Body Works stores. Then, I was looking at the travel sized items and the employee walks up to me and just stares at me with a blank expression. So I say "Hi." And she replies in an irritated tone, "Can I help you find anything?" I say "No, just the travel sized items". To which she responds, "they're all there."
-
June 2024 by V K
I had the best kindest customer service today. Very helpful. I just got over being sick and certain scents bother me now. They helped me to find the right scents.
I'm terrible with names. But the lovely lady with curly waves blonde hair went above and beyond. I loved all the jewelry she had on too. She seamed like an awesome person.
Many customers looked very happy today. ?
-
April 2024 by Cristina Luis
This is the absolute worst location when it comes to customer service. They are not helpful, rude, talk down to people and don’t accept simple returns. They will accuse you of no receipt even when it’s right in front of their face, say they can’t look up your account for the receipt, and accuse you of using a different form of payment even when the payment method is shown. They will not give you your money back, only store credit and claim it’s policy when it is not policy at all. The purchase was 4 days ago. There was no reason for this horrible experience and for the laziness, and disgusting attitude of these employees.
-
April 2024 by Erykah Merle
Is this a outlet or a store
-
April 2024 by Vanessa Salinas
Environment ??
?friendly staff
So much variety ?
In this store you have fun talking with the girls, they are a sweetheart.
-
January 2024 by Violeta H.
This bath&body is located at the Casa Paloma shops. I had a 10 dollar gift card i got from work and wanted to put it into good use. I really don't go here very often but i do like the foam wash and they are on sale for $3.95 and with my Gcard the total was $7.03. The lady at the cashier was nice and not overbearing like some of the typical bath and body stores. I didn't catch her name but she has a nice red manicure is what I remember. i added a pic of my small haul today 4 foam hand soaps.
-
December 2023 by Jasmine L.
This is the rudest BBW Ive ever been in. Like i feel like crap EVERY time i leave there. They either treat me like I'm stealing or and just plain rude. The representative that helped me today with my return kept saying that nothing was BBW fault. They dont give shipping labels in boxes anymore. My order was showing as not delivered on my digital receipt but i clearly had the merch and was returning the box unopened. She kept saying it wasn't their fault. I wasn't blaming anyone but could we just do the return and move on? When we FINALLY got the return issued she told me "if you don't get the money moving forward call customer care. There's nothing we can do." I can assure you I wasn't rude or difficult. I just wanted to finish and get home. Funny though that when i come with my husband they are super welcoming to him... i will NEVER EVER shop in this store again. I work close by and will make sure to tell my office mates as well.
-
November 2023 by Alejandro
I’ve always had a pleasant experience at this store until my last visit. The ladies at the entrance were very helpful and friendly which I appreciate, but when I went to checkout, I was greeted with such an attitude by Vicky, who I assume is the store manager. She made me feel like I was the biggest inconvenience with her passive aggression. She rolled her eyes, sighed and threw all of my soaps into the bag in a messy pile that I had to sort through when I got to the car. She was also being overtly rude to her coworkers on the radio, barking orders at them to organize the shelves, and rudely correcting one of them when she asked for clarification. I entirely understand having a bad day, and don’t expect the world from employees in customer service, but what I experienced there was so far detached from how you should treat anybody, let alone paying customers. I’ll definitely add another 15 minutes to my drive and go to another location that doesn’t berate me when I walk in the door.
-
November 2023 by Joy Guthrie
Friendly helpful staff
-
October 2023 by Deziree Bollinger
Michelle was so helpful and kind with my online order. I greatly appreciate her amazing customer service and help.
-
October 2023 by Paul Garrobo
Great experience. I'm looking for certain body spray but out of stock, but staff found what was comparable very nice experience
-
September 2023 by Rose Arballo
Friendly staff and clean store
-
September 2023 by Bob Carr
The staff was very patient and helpful.
-
September 2023 by B DiMatties (BDGaming)
Staff was very friendly and the store was very clean. Thanks.
