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May 2024 by Justin Law
Front desk was extremely helpful and quick. Great experience.
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April 2024 by Witching Hour 1692
Needed a gas cap. Got it no problem and the employees were wicked friendly.
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March 2024 by Droid Motorola
Knowledgeable, courteous, and respectful people.
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March 2024 by MariaPedro Aguirre
Went in for some parts and Roman was able to help me with getting the correct parts and installing my battery and windshield wipers. Great customer service and prices.
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January 2024 by carolyn mccune
Went to get a battery replaced, had make model etc of vehicle. Also my husband sent pictures of the battery to me to show them. I didn't go home with a battery as they seemed to have no clue what kind I needed. Should they not be able to figure this out?
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January 2024 by Kartik Iyer
This is the least amount of star it will allow me enter. I usually will not go to the extent of reviewing a bad experience, but this needs to be addressed. My minivan was having issues starting and I thought that the battery was going bad. I had been to this particular store (#3252) on a previous occasion before to replace a headlight and was basically turned away as they wanted to close the store early that day and would not help. Undeterred by that experience, i thought replacing a battery, that too early in the morning, would not be that big a deal. Turns out, I was wrong. I have always used AutoZone for my car battery needs and never have I been so disappointed and rudely treated. The clerk and manager told me that I would need to purchase the battery, even though it was well under warranty. I was ok to purchase it, and asked them if they would replace it. They flatly refused. " We are not mechanics and will not install the battery" These were the exact words. In all the years I have been to Autozone, I have never experienced this. I thanked them and proceeded 4 miles down the street to Gilbert and Williams Field rd. Autozone, where a super courteous and knowledgeable Clayton, replaced my battery and made sure I did not need to pay, as the battery was within warranty period. Thanks Clayton for the exceptional service!! The two gentlemen at store #3252 need to learn basic human courtesy and how to better treat returning customers.
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December 2023 by Trish S.
Went in this afternoon with my husband. Three of your employees were up at the front, doing nothing. We were greeted, not so happily. (I get it if the store is slow, which it was, at least attempt to look productive....there is always something to do....). Also fake the welcome to your customers, even if it kills you. So my husband asked where to find an item. Another one of the employees pointed to which direction. Wrong location. We looked around to find the proper aisle, and of course they were out of stock. As we left, the staff was still up there, standing and just shooting the breeze. It would have been nice for someone to make an effort and ask if we founded what we needed. As we left, the girl who greeted us in, sounded more lively when she told us goodbye. We went to your other Chandler location, and service was out of this world! They went above and beyond. I will rate them after this.
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November 2023 by marion blair
Super busy only had one associate available and he was a champion. He kept everyone happy and got customers out quickly. I didn't get his name but he was working morning's on 11/27/23.
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November 2023 by Joseph Patton
Didn’t seem to know much at all… including how to reprint a receipt. Had to just stand around and wait for manager.
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October 2023 by Tania Damianova
Thanks to Daniel for the best service and advice.
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October 2023 by Jeff Andes
Leo E was top notch - so helpful and knowledgeable!
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October 2023 by Don Vongtheung
Needed to get DEF and had 5 minutes before the store closed. I was told by the store clerk or manager sorry we’re closed - smh - change your times if you closed early everyday.
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October 2023 by J P
Staff is very knowledgeable, clean bathroom and reliable car parts.
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September 2023 by Laura Faubus
I had a dead battery yesterday and had the best experience with Leo at AutoZone! Not only was he pleasant, he offered amazing customer service and made sure my car was good to go. He even walked me through how to change the battery myself in case this happens when I'm out in the middle of nowhere. I'm so grateful and will definitely be back.
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September 2023 by Mark Shanklin
Guy says he is a manger was rude on a personal phone call and never said can i help you or when he rang me up he continued to stay on phone took my money and never said thank you. And the district manger wont respond bad business
