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August 2024 by John Miller
We were enjoying are trip to Chandler Az. Our a/c in the car shut down. We took the car to this Firestone Location . We were greeted by Jason and he assured us that he and his team will solve the issue. He explained everything and gave us excellent advice and service. He and his team provided outstanding customer service and fixed the A/C in 110 degree heat. Thank you Jason for saving our trip.
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June 2024 by Sherriann Holtey
Firestone is fantastic.
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May 2024 by Olivia Harris
I cannot say enough good things about this particular location. First of all. Honesty is a big thing and as a woman you don't want to feel taken advantage of. I thought I needed a particular service done and they assured me I didn't and saved me close to $700, Unheard of!! Additionally, they're patient with all my questions. Helped me come up with a window and time frame for the services I do need. You can really tell they care about their customers here. I had gone to an Firestone location that refused to run the check engine light on my car because it is a BMW. I highly recommend this shop near Chandler mall.
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March 2024 by Leon Cook
Great service
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January 2024 by Cheri Campbell
Three years I’ve been dedicated to taking my vehicle to this location. I bypassed Maricopa Firestone, because I trusted this place. I went in for my usual oil change, now my oil light is on. I took it to Maricopa Firestone for a diagnostic test, and now it’s no one fault. Never will I ever go to anymore Firestone shops anywhere. I also sent my son to take my other vehicle for an oil change in Maricopa on the same day I went to Chandler. They told my 17yr old he needs a new battery, I just had the battery replaced a week before. Sooo not only do they mess up vehicles, but lie to young people to get over on them.
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December 2023 by Linda Bradley
Friendly helpful
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November 2023 by Taylor O'Brien
After using this place for all the work on my work vehicles for awhile, I have now realized this is a subpar shop ran by dishonest individual.
They incorrectly misdiagnosed a faulty fuel pump and replaced it even though it was fine. A Dodge dealership mechanic proved the fuel pump was fine and that they missed a simple wiring issue that would have been a fraction of the cost.
Further more I used my Firestone credit card and tried to dispute the charge as unnecessary work.
Jason lied to the dispute team about his work which led to the denial of my claim.
The worst thing about this is that I trusted Jason. Him denying the claim is one thing but if I can’t trust your work. I’ll never bring my trucks there.
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November 2023 by Craig St. Clair
It's not a great place. Booked an appointment for an alignment. Had scheduled it online, and I received an appointment number as well. Showed up on time for that appointment. they didn't have me in the system. Told me I probably made a mistake and booked the wrong store. I did not. Showed them my appointment number, and the location was correct. They said, "Oh well, did you get an email? If not, our guy Jason never got to you in time and didn't actually schedule anything." Okay, so can you fit me in? No, okay, when can you get me in? 4 days from now. Okay, let's do that. I also had a lifetime alignment at firestone. Oh, we can't do that here. we are not a corporate store, so unless you bought it from us, it won't work. Why are you even listed on the website for firestone, then? The guy says to me. Good question we really shouldn't be. He did let me know where other corporate stores were. Just bad all around, I'd look elsewhere if you want firestone.
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August 2023 by Kendra Fondek
Fast & friendly service!
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August 2023 by Kari Lein
Israel was super-awesome!
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August 2023 by R1 R1
this place like the other Firestone stores is poorly managed.
discount tire or big o tires will do for me.
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August 2023 by Kathy Anderson-Raymond
Flat tire on the Highway. Pulled into Firestone. Juan and his team had us back on the road. Thank you for hiring Juan!
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July 2023 by Liliu Aulai
Today I took my car in for the tire system lights, all four had to be replaced for $500+. I couldn’t afford it but was told I needed an oil change. I agreed to have them do the oil change but when I picked up my car my AC stopped working. I had my compressor replaced last year and they said that something old needed to be replaced and was going to charge $2000+ plus for it. I told them I had no problems with my AC when I brought it in and a few hours with them it’s not working. I wouldn’t recommend this place to anyone. SCAMMERS! You’ll go in with one problem and come back out with 10.
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June 2023 by Niesha Tucker
Thank you Rob for being such a top tier mechanic at Firestone. You were so professional and made my visit so fast and at ease. TOP NOTCH SERVICE!!!!
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April 2023 by Ellen Boyd
Pleased as we can be. Jason said our 2009 Honda Odyssey van which has right at 230,000 miles was road ready after a bit of work & indeed it was. Recently drove all the way to Houston, Tx & back without 1 problem. Drove like it was a 2020 model?.
