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December 2024 by Dennis Mowery
My ‘totaled’ Hyundai Accent was towed to the All City lot for storage. The facility is secured and staffed. I was able to access my car to retrieve items and pictures. My auto insurance company was able to retrieve the car for salvage.
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December 2024 by perry wilson
All City had to get the cars off the street after the accident and they did. That's not an envious job.
A weird twist to the story, I didn't get a handgun back that was in the spare tire space of the trunk. The vehicle ended up in three separate lots and I don't know whose custody the vehicle was in when it happened so I had to report it stolen.
But All City does it by the book and they did a good job clearing the accident and getting my vehicle to their lot. They were easy to deal with.
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December 2024 by Christian Alofs
Joseph was very helpful, speedy, and nice. Got our f150 towed in less then 20 min.
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December 2024 by Rhonda Jones
Charlie was super amazing thank you for everything!!!
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December 2024 by John Swofford
Rapid response and excellent service!
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December 2024 by Lisa Davis
Very happy with all city towing!!!!
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December 2024 by John Chaide
Shawn got here before the time stated. Definitely was a very easy and smooth experience
Driver 245
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December 2024 by Stephen Levesque
Shawn #245 did an excellent job, came out and got us out without any damage to the truck at all. I would happily recommend this service to anyone stuck in a bind.
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December 2024 by Samuel Kemp
Joseph did a great job of towing my lowered car
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December 2024 by kessalyrre
After my accident, they arrived quickly to take my car out of the road. I retrieve my belongings and they tow it away. When I called and gave them the number of my garage, they took it there. They were on time each time I interacted with them the tow truck drivers were polite and pleasant Overall great experience.
Peter (a verified user)
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December 2024 by Heather
Someone ran a red light back in April 2024 and T-boned my vehicle. He hit me so hard that my steering wheel got locked in a position that made it impossible for me to put my vehicle in park and remove my keys. I don’t actually know who called All City Towing, though I’d assume it was either the police or police dispatch. I only know that I didn’t call - I only knew to call 911. The guy from All City Towing (sorry, I don’t know anyone’s names) that came to take my vehicle was able to maneuver my vehicle so he could 1) turn off my vehicle and 2) help me remove certain things off my keychain. He also reminded me to take a picture of his vehicle (to remember the number of All City Towing in case I needed to ask questions). Then, when I had to go to All City Towing to clean out my necessities from my vehicle so it could be transported for evaluation for insurance, the lady at the desk was super nice and had a calming demeanor. Though, All City Towing has multiple locations, so I’m glad I had called ahead and found where my vehicle actually was located. Stupidly, I hadn’t grabbed my registration from my vehicle after getting hit, so when she asked for my registration and I explained what happened, she called someone to search my vehicle for my registration, which happened really fast (20 minutes tops). The guy that brought me back to my vehicle was an AMAZING help. He helped me clean out my vehicle and grab things I hadn’t thought of grabbing. It may seem obvious to grab floor mats, check all hiding spots (sun glasses holder, glove compartment, door pockets), etc, but I wasn’t quite thinking straight - I was still frazzled from the accident. But that guy, he reminded me to check all areas and grab everything. He was also extremely pleasant to make conversation with as we both checked my vehicle out entirely. He also reminded me to take pictures from all angles of my vehicle for insurance. He also set my expectations for what my insurance would say about the shape of my vehicle (he was right - it was a total loss). Afterward, when I let my insurance know where to pick up my vehicle, All City Towing made it really easy to coordinate with my insurance. I really appreciated everyone associated with All City Towing and their attitudes. In such a terrifying situation, they were extremely appreciated. I mean, I hope I never have to use their services again, but if I do have to or anyone else is in a similar situation, I highly recommend their services.
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December 2024 by Anna Massagli
Truly more helpful, knowledgeable, and reliable than the police, courts, or insurance company combined. Will they talk to you with a Disney Princess customer service voice? No. Will they tell you everything you need to know directly and frankly? Yeah. Because they may not be nice but they are kind.
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December 2024 by Sue Thompson
The 2 man team were on time, careful with my furniture and placed my items in a way that I was able to reach them as I was decorated. Very pleased with the team.
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December 2024 by Lori Neumann
So great!
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December 2024 by Patricia Willams
Very prompt and professional. Kept informed on information
